The Transit Cooperative Research Program invites public transportation agencies to participate in its current research effort, Transforming Public Transportation Institutional and Business Models, the purpose of which is to provide the transit industry with useful strategies to implement “transformative and fundamental change.” Specifically, the research panel is looking for examples that are not yet documented or well known.

The study will identify successful approaches from public transportation agencies and seek out transferable lessons and strategies that can be adopted by other organizations. The overall goal is to support change that will help agencies improve efficiency, effectiveness, reliability, safety, and security.

In the study, the term “institutional and business models” is shorthand for a wide range of strategic issues that includes customer markets, practices for managing operations and capital assets, agency mission and long-range planning, functional areas of expertise, technical skill sets, business processes, funding mechanisms, performance measures, governance models, organizational structures, and collaborative practices. The case studies will focus primarily on “how” and “why” agencies have undertaken fundamental change across a wide range of functions.

To submit specific examples or questions regarding the study, contact Petra Mollet. Additional information is available online.