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The Source for Public Transportation News and Analysis April 19, 2013
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AROUND THE INDUSTRY
LBT Thanks Customers at 50th-Anniversary Event

Long Beach Transit (LBT) held a customer appreciation event in honor of the system’s recent 50th anniversary.

The event at Promenade Park in downtown Long Beach, CA, featured LBT memorabilia on display, giveaways, refreshments, a DJ playing music from the past 50 years, and live entertainment.

“We are a much different bus company than we were 50 years ago. We have quadrupled the number of passengers we serve while maintaining some of the highest customer satisfaction scores in the industry,” said LBT Board Chair Barbara Sullivan-George.

The program also included staff demonstrations on how to ride the bus, including the step-by-step process of using the bike racks on the front of the vehicle.

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