July 11, 2014
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Metra ‘Customizes’ Commutes

Metra commuter rail in Chicago has launched “Customize Your Commute,” allowing riders to choose individually when to receive email service alerts and giving them the option to sign up for a variety of other emails about specialized topics.

“Our riders have asked us to improve the way we communicate with them, and we are working hard to do just that,” said Metra Executive Director/Chief Executive Officer Don Orseno. “We have designed and launched ‘Customize Your Commute’ to provide more information, and more useful information, that can be personally tailored by every individual to fit their specific interests and needs. And, based on the rider feedback, which we appreciate, we are exploring other options for enhancing the rider experience.  Nothing is more important to us.”
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