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Providing Super Service in Phoenix
Valley Metro in Phoenix experienced record ridership for Super Bowl XLIX festivities, including 126,000 boardings on Jan. 31, the day before the big game. The agency provided multiple layers of service to support the week's events, such as five days of enhanced light rail service to respond to increased rider demand, specialized bus service to and from outlying park-and-rides to provide added transit options and strategic operations planning that included on-site maintenance technicians to ensure continuous operations. More than 100 Valley Metro staff members assisted and engaged riders at light rail stations and park-and-rides. Representatives of Americans for Transportation Mobility also joined in the Super Bowl spirit, collecting video and written comments about the importance of infrastructure.
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