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New TCRP Reports Help Put Research into Practice

Several new reports from the Transit Cooperative Research Program (TCRP) of the Transportation Research Board provide insight into a wide range of challenges and opportunities for the public transportation industry. Summaries of a few follow.

Report R-180: Policing and Security Practices for Small- and Medium-Sized Public Transit Systems explores the current state of practice and identifies and responds to the challenges and issues associated with the security of small and medium-size public transit agencies. It follows the five stages of protection activity (prevention, mitigation, preparedness, response and recovery) by providing baseline options and identifying potential security countermeasures.

Report R-179: Use of Web-Based Rider Feedback to Improve Public Transit Services features a toolkit of practices, emerging platforms and approaches for customer web-based and electronic feedback to help improve services. Part I identifies promising practices among public transit agencies and other industries using in-house or third-party web-based and mobile platforms to engage customers and provide guidance on managing web-based feedback. Part II includes a Tool Selection Guide to help agencies select an online feedback tool.

Report R-177: Preliminary Strategic Analysis of Next Generation Fare Payment Systems for Public Transportation focuses on attributes, implementation strategies and applications of next generation public transit fare payment systems and documents the state of the practice of emerging fare payment options, among other topics.

Report S-117: Better On-Street Bus Stops is a synthesis of issues and successful approaches to address on-street bus stops from the public transit agency’s perspective and the customer’s perspective. It documents the current state of the practice regarding actions to address constraints and improvements.

Report S-118: Practices for Utility Coordination in Transit Projects summarizes utility coordination practices at agencies around the country and focuses on issues that agencies undertake during typical phases of project development and delivery.

To download PDFs of these and other reports,click here.
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