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Pace Bus Launches Dial-a-Ride

Pace Suburban Transit, Arlington Heights, IL, expanded its service to older riders and persons with disabilities to three townships and two villages in central Lake County with the recent launch of Ride Lake County Central Pace Dial-a-Ride.

The participating local governments sponsor the coordinated dial-a-ride service with assistance from the Lake County Coordinated Transportation Services Committee, Lake County and Pace. The federal Section 5310 Enhanced Mobility of Seniors and Individuals with Disabilities program provides $164,000 for the program, administered by Chicago’s Regional Transportation Authority and matched by Lake County.

Coordinated dial-a-ride programs are a collaborative effort of multiple sponsors to pool resources to allow customers to travel across municipal or township borders that are the traditional boundaries of these localized transportation programs. They provide easier access to destinations that, in many cases, were not served by the local programs.

Pace previously participated in the development and service delivery of coordinated dial-a-ride projects in four other counties. The agency typically manages the trip reservation and dispatching process, operates at least some of the vehicles and records all financial and ridership data for the sponsoring agencies.
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