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IndyGo Dedicates Downtown Transit Center

IndyGo in Indianapolis opened its Julia M. Carson Transit Center—the agency’s new central transfer point for all routes traveling through downtown—to the public on June 26, a few days after ribbon-cutting and dedication ceremonies featuring local dignitaries.

The opening of the transit center also sparked system-wide service and schedule changes affecting all 31 IndyGo bus routes. The agency is operating fare free throughout the bus system through July 4.

“The Julia M. Carson Transit Center will enhance the passenger experience by offering real-time arrival information, safe and convenient transfers, free Wi-Fi and an indoor waiting area. It has been a long time coming and is a huge step forward for transit in Indiana,” said IndyGo President and Chief Executive Officer Mike Terry.

The facility, built on land donated by the city, contains 19 covered bus bays. IndyGo also is moving its Customer Service Center to the new transit center, allowing convenience for riders to purchase passes and pick up route maps.

Through a partnership with the Indianapolis Arts Council, local artists performed at the transit center and downtown stops during its first week of operation.

IndyGo named the facility in memory of Carson (D-IN), a member of the House who helped secure dedicated federal funding for the facility during her tenure from 1997 until her death in 2007.

The agency is applying for LEED Silver certification for the new facility, which incorporates such green features as stormwater management, curbside rain gardens and energy-efficient lighting, heating and cooling.

The $27.4 million project received $13 million in federal grants and the remaining $14.4 million from local sources.  

A panoramic view of opening-day crowds at the Julia M. Carson Transit Center in Indianapolis.

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