July 21, 2017
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'Hop to It' for Fares Across Portland Region

For the first time, residents of the Portland, OR-Vancouver, WA area can use a single fare collection system, the Hop Fastpass™, for all public transit modes and systems throughout the region.

The new electronic fare payment system, which entered service July 17, provides seamless connections among Portland’s Tri-County Metropolitan Transportation District of Oregon (TriMet) buses, light rail and commuter rail; the Portland Streetcar; and buses and Vine BRT operated by C-TRAN in Vancouver. Coming soon, riders will be able to pay for their trips with a contactless bank card or smartphone with a mobile wallet connected to a bank card.

“The benefits of this new fare system will be far reaching, bringing more efficiency to TriMet and providing important benefits for our riders, including saving money the more they ride,” said TriMet General Manager Neil McFarlane. “We are thankful for our partnership with C-TRAN and Portland Streetcar to make this regional fare system a reality.”

C-TRAN Executive Director/Chief Executive Officer Shawn M. Donaghy said, “Our Hop beta testers expressed excitement about how easy the card is to use, how quickly it enables them to board the bus and how it helps them keep track of their transit use. With this next generation of electronic fare, our customers will benefit from multiple ways to pay. The Hop card is helping to ­redefine regional transportation, and we could not have had better partners than TriMet and the Portland Streetcar.”

Portland Streetcar Executive Director Dan Power added, “Hop Fastpass is the type of investment in convenience our riders expect and deserve from the system.”

The fare program entered service after five months of beta testing with riders throughout the service area. Reloadable Hop cards are on sale at select supermarkets and a mobile app is available through the Apple App Store and Google Play.

The agencies’ partners included INIT Innovations in Transportation Inc., which already provided operations control and real-time passenger information systems to two of the partner agencies. INIT’s back-end processing software serves as the core intelligence for the account-based Hop Fastpass system.
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