View this email in your web browser  |  View on a mobile device
Quality Times | News and updated from the AWI Quality Certification Corporation
Fall 2010
In This Issue:
Top News
•  The Q Helps Provide the Best Millwork in Years at Byron Public Library
•  AWI Quality Certification Corporation Announces the Availability of Q-certified Doors
•  AWI QCC Board Approves Several Policy Revisions, Effective January 1, 2011
•  ATTN Q-accredited Woodworkers: Renewal Period Begins November 1
•  New Credentialing Committee to Improve Thoroughness of QCC Accreditation Process
•  QCP Founder Leo Biagiotti Passes Away
The View from Here
•  Maintaining Flexibility in a Difficult Economy
•  QCC Taps Architects for Feedback
Tech Talk
•  Submittals
Rep. Spotlight
•  QCC Welcomes Joe Fleck
Comings and Goings
•  QCC Board of Directors Change, Effective January 1
•  Most Commonly Missed Items Found During Premium-grade Project Inspections
Q Top News
The Q Helps Provide the Best Millwork in Years at Byron Public Library
By Kara Thorp, AWI QCC Communications Specialist

The Byron Public Library in Byron, IL, is yet another example of how the Q helped provide top-notch millwork and adherence to specifications. The project included premium-grade Red Oak window casing, baseboard, column surrounds, wall rails, and borrowed lites. Also featured was an angled, stain grade circulation desk, along with a book return, children's desk, and cubbies. Plastic laminate work included cabinets, countertops and lockers. Overall, the project garnered sincere satisfaction from the architect.

Circulation desk during installation

“This is the best casework and finished carpentry I’ve seen in years,” said Anthony Chinn, project manager at PSA-Dewberry/BCA in Elgin, IL. “I’m very happy with the results of this project, and will specify the Q for all projects involving architectural woodwork from now on.” Chinn is an industry veteran, with more than 20 years of experience in the industry.

The lone deficiency identified during inspection by the Q-representative was the use of single-pin shelf supports in the plastic laminate casework. Dual-pin supports (often found with a shelf retention feature) are required for premium grade by the AWI Quality Standards Illustrated (QSI) under which the 2009 project was assessed. Under the newly adopted Architectural Woodwork Standards (AWS), Edition 1, designers and woodworkers utilizing in-line boring have their choice of a single metal pin, or a double pin support (which may be plastic). Either is compliant for all quality grades, provided it meets ANSI/BHMA Grade 1 requirements. (See also AWS Section 10, for other standards related to adjustable shelf support.)

Cabinets during installation

“The library was the first QCP project for the woodworker. It’s routine that at least one minor deficiency is identified during inspection,” said Wayne Hintz, AWI QCC Inspections Manager. “Once the woodworking firm received the inspection report, they very quickly corrected the issue and submitted photos to verify the fix,” Hintz added.

A potential deviation from project specifications was also identified during inspection. The woodworker used melamine for the interior of the Oak cabinets, which under the QSI is non-compliant for premium grade (400A-T-1).  However, the woodworker produced documentation showing that the architect was apprised of the deviation associated with the material. The use of melamine was ultimately approved by the designer because of advantages it offered the Byron project.

“Overall, this was a good educational experience for a very competent woodworking firm, and the architect was exceptionally pleased as well,” said Hintz. 
AWI Quality Certification Corporation Announces the Availability of Q-certified Doors

Certification of doors provides quality assurance and eliminates conflict among door standards

The AWI Quality Certification Corporation (QCC) is pleased to announce the implementation of Q-certification for architectural doors (aka passage doors). Under this new certification initiative, doors will be evaluated according to the Architectural Woodwork Standards for Faces and Finishing and the Wood Door Manufacturer’s Association (WDMA) Standards for Performance. This is the QCC’s first-ever product-certification initiative, in which the doors themselves are certified, rather than the project.

The need for a single, national standard for the fabrication, finishing and installation of doors was identified by members of the Door and Hardware Institute (DHI), who were previously required to meet both the AWI and WDMA standards separately, often resulting in additional time, expense and confusion due to conflicting specifications.

“This joint initiative between the AWI QCC and WDMA is truly ideal for door manufacturers and distributors,” said QCC Executive Vice President Craig Elias. “It streamlines the fabrication process for door manufacturers and it allows the door distributors to meet the quality assurance requirements. The customer thus receives a quality product that has undergone the most rigorous testing and inspection processes for architectural doors in the nation. Distributors and customers should not risk using an alternative product.”

"By having manufacturers inspected yearly and certified to produce products to the exacting standards of the AWS and WDMA, the hassle and cost to distributors of having individual projects certified is eliminated," said DHI CEO Jerry Heppes, Sr., CAE. "This is a simpler scenario and will improve the third party verification process for our members. DHI was pleased to be involved in bringing the parties together to address this concern."

Under the new initiative, Q-certified doors will be provided by Q-qualified manufacturers. To qualify, Q-representatives will verify that:

  1. The certified products have been tested per WDMA test methods and fulfill the performance duty requirements.
  2. Systems are in place to ensure the fabrication methods used produce certified products:
    1. The manufacturing processes utilized conform to the documented systems presented.
    2. The appropriate systems are in place to select the specified veneers per the required AWS Quality Grades.

Q-certified doors fulfill the AWI Quality Certification Program (QCP) label requirements, and are eligible for simple, effective and fast dispute resolution services provided by the Q.

AWI QCC Board Approves Several Policy Revisions, Effective January 1, 2011

The AWI QCC Board of Directors convened September 13 and 14, in St. Louis, MO, to discuss a range of proposed policy changes. Below are those which were approved by the board. All changes are effective beginning January 1, 2011.

  1. Shop Drawings. Shop drawings for certified projects shall be in conformance with the Submittal requirements as noted by Section 1 of the Architectural Woodwork Standards (AWS). Projects that specify the AWI Quality Standards Illustrated shall be fabricated, finished, and installed as per the specifications; their drawings, however, shall conform to the AWS, Section 1.
  2. Triennial Inspection Requirements. A Q-representative will re-visit and re-evaluate the plant, and perform an inspection of a certified project completed within three (3) years of any previous inspection. Previously, re-inspections were conducted biennially (every two years).

In addition, the plant must be visited by a QCP representative at least once every three years. If there is no project to inspect in that time frame, the rep shall nonetheless visit the plant.

If a certified project is unavailable for inspection at the time of the triennial plant inspection, the participant will then have 90 days to show a certified project; however, this would necessitate a repeat visit and shall be at the expense of the participant. Failure to show a project within three years of the prior inspection or within ninety (90) days from the triennial plant visit, whichever is greater, will constitute the participant’s voluntary withdrawal from the program.

In addition, rather than samples, a Q-certified project must be inspected every three years. This will eliminate the time and expense associated with producing Q-certified samples for the sake of re-inspection. It will result in more useful feedback from the Q-representatives to the participants, and will increase the number of project inspection reports distributed to the architects, thus elevating QCP’s recognition in the design community.

Companies will also be required to adhere to the following triennial inspection criteria:

    • The triennial inspection process shall include review of a certified project’s shop drawings and the installed (or nearly completely installed) certified project. Unless the project is one of the participant’s first two provisional projects, the fabrication phase of the project will not be inspected in the plant.
    • The shop drawings must be in conformance with Section 1 of the current Architectural Woodwork Standards (AWS).
    • The certified project must demonstrate compliance with the contract documents, and at minimum, AWI custom-grade standards.
    • Participants are required to successfully complete the QCP written tests (AWI Standards and QCP Policies) every three (3) years..
    • If deficiencies are found during the triennial inspection, the participant shall correct them in a timely manner.
    • If the deficiencies are excused by a Letter of Deviation, the participant’s status in the program shall be changed to probationary as per policy
  1. Application Fees. Beginning January 1, 2011, application fees for AWI manufacturing member firms will increase from $1,650 to $1,800. The slight increase will help cover the increased cost of inspections.
  2. Filing Complaints. The QCC has implemented a new process for filing complaints. Any QCP stakeholder may file a complaint on any matter pertaining to the conduct of QCC staff, inspectors (Q-representatives) or any matter pertaining to the conduct of a QCP applicant and/or participant within the context of the QCP policies. Complaints must be filed using the form provided by the QCC, and the complainant will be notified of the investigation’s findings and corrective actions taken (if applicable) within four (4) weeks from the date the complaint was filed. All information pertaining to a complaint will be held in confidence.  Details will be divulged, solely to the extent necessary, to the parties involved in the complaint.
  3. Statute of Limitations on Filing Appeals. Appeals to the QCC Board of Directors must be submitted to the QCC Executive Vice President within ninety (90) days of the notification date of the decision being appealed.  Appeals submitted outside of this timeframe will not be considered.
  4. Policy Test. All currently accredited QCP firms and applicants will be required to take a test to confirm their understanding of the QCP Policies. This must be completed within the first six (6) months of 2011. A score of 60 correct answers out of a total of 70 is considered a passing score. The test will be available online, and firms will be notified when it is active.
  5. Distribution of Labels and/or Certificates of Compliance. Following authorization by the QCC Inspections Manager, project certification labels and Certificates of Compliance will be sent from the QCC office directly to the woodworking firm. Q-representatives will no longer be involved in the delivery of labels.
  6. Certified Project Signatory. Project Certificates of Compliance shall be signed by an employee of the accredited QCP firm. Persons eligible to sign the certificate will be required to successfully complete the following tests within six (6) months of the tests’ respective initial release, or every two (2) years, whichever is sooner:
    • QCP Written Test of the Current AWI Standards. A score of at least 130/150 is required.
    • QCP Written Test of the QCP Policies. A score of at least 60/70 is required.

          No additional fees will be levied for this provision.

A complete copy of the revised policies will soon be available for download from our Web site, Questions may be directed to Craig Elias at

ATTN Q-accredited Woodworkers: Renewal Period Begins November 1

According to the QCP Policies, the annual renewal period for all currently accredited firms begins November 1. Staff will distribute renewal invoices beginning that day by mail. The renewal process involves two steps:

  1. Payment of renewal fees ($1,100 for current AWI manufacturing members; $2,500 for non-AWI members).
  2. Signature and date of acknowledgement on the AWI QCC Code of Ethics form, which has been revised accordingly:

    We are committed to elevating the level of quality in the woodwork industry and we  support the goals of the AWI Quality Certification Corporation. We agree to abide by the  rules and regulations as outlined in the Quality Certification Program Policies and with  the Architectural Woodwork Institute’s quality standards. We will conduct ourselves in a  manner that is a credit to the industry.

Renewals are due by 11:59 PM EST, Dec. 31, 2010. Companies that submit after this date will be charged a $300 late fee. Those who have not yet been Q-accredited for one full year are also required to renew.

New Credentialing Committee to Improve Thoroughness of QCC Accreditation Process
The QCC has established a new Credentialing Committee, the purpose of which is to oversee the QCC accreditation process for all woodworking firms. A committee designee will review the accuracy of each credentialing inspection report. If the reviewer agrees with the Q-representative’s assessment, and the conclusion does not result in denial of accreditation, accreditation will be granted as per the inspection findings. If the reviewer disagrees with the Q-representative’s assessment, or denial of accreditation is recommended following inspection, the entire Credentialing Committee will convene to review the situation. In this instance, a majority decision will stand. The committee consists of a select group of Q-representatives with decades of industry experience. It is estimated the committee will review 20 to 25 credentialing inspection reports each month.
QCP Founder Leo Biagiotti Passes Away
Lionel A. (Leo) Biagiotti, of Albany, N.Y., passed on Saturday, October 23, 2010, after a long illness at Albany Memorial Hospital. He was 81. Leo attended CBA and Siena College and served in the U.S. Army Counter Intelligence Corp. After discharge, from CIC in 1953, he embarked on a career in general construction and architectural woodworking that would span more than 50 years. The Biagiotti family acquired Panzieri-Henderson in 1954, a general contracting firm where he developed the craft and honed his business skills. Terminal Millwork incorporated in 1965 as a general contracting firm and in 1975 Leo redirected the GC activities of TMI to architectural woodworking. Architectural woodworking became a passion that catapulted Terminal Millwork Inc. into becoming nationally renowned as a leading provider of architectural woodwork. Leo was the driving force and original drafter of the Quality Certification Program, adopted by the Architectural Woodwork Institute in Washington, D.C. He immersed himself in AWI's growth and now worldwide recognition of AWI's Quality Certification Program. In 1997, Leo was awarded the coveted Architectural Woodwork Institute Rinehimer Award. He is survived by his loving wife, Patricia; his children, Peter L. Biagiotti of Albany, Matthew L. Biagiotti of Albany, Lynn Biagiotti of Phoenix, Ariz.; and grandchildren, Katherine and Matthew Biagiotti.
Source:  Albany Times Union
Q The View from Here
Maintaining Flexibility in a Difficult Economy
By Lee Stephenson, Stephenson Millwork Co., Inc.

Several weeks ago, we were contacted by a general contractor regarding a large project we bid (and lost) earlier this year. The contractor went to visit the winning millwork firm a few weeks ago, only to find the facility vacated and the doors locked. While no one has been re-awarded the project as of yet, we are scrambling to adjust schedules to find a way to potentially meet very quick deadlines for shop drawings and product. I’m not complaining, as this is a welcome problem compared to the ones most of us are facing these days. In the last month alone, we’ve lost a customer that was in business since 1913 and a supplier in business since 1955. Both are hard to replace.

While competition in the woodwork industry is fierce, we don’t enjoy seeing our peers go out of business, but this is the economic reality of the world we live in today and we had better be willing and able to adjust on the fly.  The market is demanding cheaper prices, quicker turn-around and the same level of quality that we delivered in pre-recession times. The result is that margins are cut and often disappear. QCP-specified projects don’t guarantee high margin work, but they do give us the opportunity to bid in an environment where unqualified shops are weeded out (unless they buy their way in) and a ‘floor’ set on what will be allowed on the project. For that reason, roughly one-third of the commercial projects we bid require QCP. In this market we look for any edge or opportunity to level the playing field.

This strategy falls apart, however, if the architects don’t enforce QCP specs or allow a project to be bid as QCP initially but value-engineer that specification out as the job progresses. The QCP is a valuable tool for AWI shops, architects and their customers, but it must be upheld by all parties to maintain its value and integrity. As more and more architects become educated about this specification, it will add more value for the project owner and offer more opportunities to the shops that choose to invest in Q-accreditation.

QCC Taps Architects for Feedback
Prior to the QCC Board of Directors meeting in September, the board gathered at Woodbyrne Cabinets in St. Louis for an informal luncheon with several local architects and specifiers. The purpose of the meeting was to solicit feedback from the design community regarding the QCP and several proposed changes to the program. “The luncheon was incredibly valuable in shedding light on how we’re doing and the impact of some of the proposed changes the board later discussed during its formal meeting,” said QCC Executive Vice President Craig Elias. Thanks to AWI QCC Board member Tim Byrne for hosting this meeting at his facility.
Q Tech Talk
By Q-representative Joe Fleck

The Architectural Woodwork Standards (AWS), as compared to its predecessor, the AWI Quality Standards Illustrated (QSI), contains a new section which is appropriately positioned first among all sections: Submittals. Below are a few critical points addressed in the AWS section 1 regarding drawing development, as well as a few issues not addressed in the AWS that can help enhance all drawing protocols to provide a more readable set of documents.

  • Title Page/Cover Sheet. This must include all AWS 4.1.4 references. The contact information (names, numbers and titles of each party) must be complete and accurate.  I suggest the addition of logos reflecting association memberships and/or accreditations held by the manufacturer (i.e. AWI QCP, LEEDS, FSC, etc.)
  • Drawing Schedule. While this is not currently addressed in the AWS, I suggest that a drawing schedule sheet follow the title page. It should include each drawing listed in order by number reference, drawing title, revision number and date. This helps immensely when searching for a specific drawing or detail.  Drawing numbers can be alpha, numeric or alpha/numeric, but must always be logical. 
  • Material List/Specifications. These must reflect the project specifications for the referenced section and define the materials as described by the AWS 4.1.5, as well as individually address each section of work being supplied. Many projects will have multiple grade levels. For example, wall covering could be premium-grade and the casework could be custom-grade for the same project. A material list is required for each.  Each list should include in its header the AWS section and grade level. Changes and clarifications to the project specifications in the material list must be clouded and noted by the change approving document reference.
  • Drawings. The drawings section AWS addresses the minimum drawing standards, one of which I would like to address specifically: AWS (provide a reference plan). This essential drawing is often overlooked, or at best, not as robust as it should be. It is a critical document necessary to define/confirm scope, but most importantly, it directs field personnel to the final location of each item listed. If you have ever been on a crowded loading dock with insufficient help or unload time, you will understand the critical nature of this document. Each manufactured item must be labeled with the drawing reference, item number, and floor and room numbers. The reference plan must identify each item by drawing, item number and the location within the room. Taking the time to develop a comprehensive reference plan in advance will more than cover time otherwise lost in the field with multiple handling, not to mention the frustration.
  • Line Weight. Line weight, dimension lines, tics, etc. must be lighter in width than the lines used to define the item being drawn. This will make the elevation, plan, section or detail stand out among the numerous lines required for dimensions, making it easier to read.
  • VIF’s. Be sure to note the VIF dimensions required by clouding, as well as the results as FDs. If VIF or FD dimensions required are not obtainable in a timely manner, the general contractor is required to provide the critical dimension, which should be noted as “GFD” (guaranteed field dimensions). 
  • Elevation, End and Plan View References. These must include the design drawing reference being addressed. 
  • Section View References. These must include the elevation, end or plan view source reference. 
  • Detail View References. These must include the section view references for which they apply.  

In closing, the Submittals section of the AWS is a great start to developing the Who, What, Where and When of a project. When utilized as a guide, the AWS will provide you, the customer and the design professional with a comprehensive set of drawings that the design professional deems accurate and represents the design in quality and intent. 

Q Rep. Spotlight
QCC Welcomes Joe Fleck

QCC is pleased to announce the addition of Joe Fleck as Q-representative. Joe has more than 45 years of experience in the woodwork industry. After a stint in the United States Air Force, Joe began his career as cabinet maker for a Massachusetts firm, eventually advancing to lead cabinet maker in the custom shop. He then moved to the engineering and estimating team, where he continued to hone his skills. Next, Joe joined a large Rhode Island firm as manager of their estimating department for a number of years before forming his own custom cabinet and millwork shop in Maryland. Joe eventually sold his interest in the company, and spent the next few years consulting to architects and the woodwork industry. More recently, he joined a large nationwide firm as internal architectural woodwork consultant for their mid-Atlantic division, advising operations, sales and estimating on architectural woodwork issues. During this time Joe served as the company’s liaison to AWI. He will be responsible for conducting inspections in the mid-Atlantic region, which in Joe’s words, is “a fitting pinnacle to his career.”

Q Comings and Goings
QCC Board of Directors Change, Effective January 1

The AWI QCC extends immense gratitude to Shows Leary, who will complete his term on the AWI QCC Board of Directors at the end of this year. “Shows has been a great resource to the board, and we are thankful for the time and effort he has given to furthering the QCP,” said AWI QCC Executive Director Craig Elias. Shows will continue in his role as the Q-representative responsible for conducting inspections in the northeast and Canada.

Shows Leary

Gordon Graham

AWI QCC is pleased to announce that long-time Q-representative Gordon Graham will replace Shows Leary on the AWI QCC Board of Directors, effective January 1, 2011. Gordon has 40 years of experience in the architectural woodwork industry, and is currently the Q-representative responsible for conducting inspections in Colorado, Nevada, Arizona, New Mexico and Montana. “We are excited to have Gordon on the board, and we will no doubt benefit from the wealth of industry knowledge and experience he brings to the position” said AWI QCC Executive Vice President Craig Elias.

Q Etc.
Most Commonly Missed Items Found During Premium-grade Project Inspections

Below are some of the most commonly missed items identified during premium-grade project inspections.

Section 6 Interior and Exterior Millwork

  • Standing and running trim not sanded properly
  • Jambs the wrong thickness
  • Stops not ploughed in

Section 8 Wall Surfacing

  • Panels not rimmed raised
  • Panels not balanced
  • Incorrect panel core

Section 10 Casework

  • Top & bottom filler panels on upper cabinets
  • Horizontal and vertical reveals not within tolerances
  • Wrong thickness of material on shelf spans
  • Wood cabinets not made from AA face material
  • Wood cabinets not grain matched from cabinet to cabinet
  • Wood cabinets not grain matched between door & drawer
  • Wood cabinets not color matched
  • Improper cut of veneer
  • Raised panel doors not rim mitered
  • Drawers made of particle board substrate
  • Not the proper amount of screws in the drawer slides
  • Concealed hinges not being mounted with plastic dowels
  • Base plates not being mounted with Euro screws
  • Cabinet backs not being bound and captured in grooves
  • Plastic laminate doors not being balanced with same thickness and color
  • Counter top edges being applied after tops
  • Sink cut outs not sealed
  • Water resistant board not being used at sink countertops


Follow the Q on Twitter
Schedule an Inspection
Register a Project
Get Accredited
Contact Us
Congratulations to the following companies that recently earned Q-accreditation. Look for these and more than 500 other Q-accredited woodworkers at

Advantage Millwork
Wyoming, MI
Accreditation Date: 9/17/2010
AWS Sections: P8.3, P10.1, P10.2, P10.3, P11

Anderson Cabinets & Millwork
Rigby, ID
Accreditation Date: 10/5/2010
AWS Sections: P5, P6.3, C10.3

Bittenbender Construction, LP
Philidelphia, PA
Accreditation Date: 9/17/2010
AWS Sections: P6 E, P8 E, P9 E, P10 E, P11 E

Cabinet Masters, Inc.
Ironton, MO
Accreditation Date: 9/2/2010
AWS Sections: P5, P6.1, P6 E, P10.3, P11, P11 E, P10 E, P8.1, P8 E

Cabinets of the Carolinas
Greenville, SC
Accreditation Date: 10/18/2010
AWS Sections: 1, P5, P6, P6.1, P6.2, P6 E, P10, P10.1, P10.2, P10.3, P11, P11 E, P12, P12 E, P10 E

Jackson Woodworks, Inc.
Brainardsville, NY
Accreditation Date: 8/6/2010
AWS Sections: P10.1, P10.3, P10 E, P11, P11 E, P10.2

Kabinets By Kinsey, Inc.
Tampa, FL
Accreditation Date: 8/6/2010
AWS Sections: P10.1, P10.3, P11

Memphis Plywood Corp.
Memphis, TN
Accreditation Date: 7/16/2010
AWS Sections: P10.1, P10.3

Montgomery Woodworks
Tuscaloosa, AL
Accreditation Date: 9/20/2010
AWS Sections: 1, P5, P6.1, P6 E, P10.1, P10 E, P11, P11 E

Pioneer Woodworking
Pensacola, FL
Accreditation Date: 9/20/2010
AWS Sections: P10.1, P10.3, P11, P10 E, P11 E

Royal Custom Cabinets
Norcross, GA
Accreditation Date: 9/8/2010
AWS Sections: P5, P6.1, P10.2, P10.3, P11

Southeastern Products, Inc.
Greenville, SC
Accreditation Date: 9/15/2010
AWS Sections: P10.1, P10.2, P10.3, P11, P10 E, P11 E, 1, P5

Tate Ornamental
White House, TN
Accreditation Date: 8/6/2010
AWS Sections: P5, P6.3, P6 E, P8.1, P8.3, P8 E, P10.1, P10.2, P10.3, P10 E, P11 E, P11

TDS Custom Cabinets, LLC
Columbus, OH
Accreditation Date: 9/30/2010
AWS Sections: P10.3, P11

Unique Design
Normal, IL
Accreditation Date: 9/20/2010
AWS Sections: P5, P7, P8.1, P8.2, P8.3, P10.1, P10.2, P10.3, P11, P6.3

Wood Creations, Inc.
Owings, MD
Accreditation Date: 9/17/2010
AWS Sections: P5, P6.3, P6 E, P8.1, P8 E, P10.2, P10.1, P10.3, P10 E, P11, P11 E

Woodworkers of Denver
Denver, CO
Accreditation Date: 7/20/2010
AWS Sections: 1, P5, P10.1, P6.3, P8.1, P8.2, P9.2, P10.2, P10.3, P6 E, P11 E, P11

AWI QCC Board of Directors

QCC President
Dean G. Rummel
TMI Systems Design
Dickinson, ND

Steve Bialek
Englewood, CO 

Tim Byrne
Woodbyrne Cabinets
St. Louis, MO

Doug Carney
R & S Casework, Inc.
Fargo, ND

Philip Duvic *
Architectural Woodwork
Potomac Falls, VA

Shows Leary
Shows Leary Project
Petersburg, NY

Matt Lundahl
Meyer and Lundahl
Phoenix, AZ

William A. Munyan, AIA, CSI
R&M Group PLLC
Charlotte, NC

Patrick Nartker *
2008-2009 AWI
QCC Treasurer
Ted Bolle Millwork, Inc.
Springfield, OH

Greg Shenkler
Skanska Building USA
Raleigh, NC

* ex officio
The board, which convenes in the fall each year, is responsible for program oversight, including policies and budgets.

Forward to a Friend
Search Past Issues
AWI Quality Certification Program 46179 Westlake Drive, Potomac Falls, VA 20165
Phone: 800.449.8811 Fax: 888.353.9957
Text-only Version  |  Safely Unsubscribe

To ensure delivery of Quality Times, please add '' to your email address book or Safe Sender List. If you are still having problems receiving our communications, see our white-listing page for more details.
AWI Quality Certification