MagnetMail Tip

Managing survey lists is simpler than you may think!...

When sending surveys (or other email marketing campaign materials for that matter), you may want to send the same email more than once to the same group of recipients.

When doing so, it's important not to resend to those who have already responded to your survey.

How do I do that in MagnetMail? Instead of manually extracting the email address of those who have responded and uploading a new .csv file, simply create of list of those who have not yet responded to your survey.

From the Contacts tab:

1. Choose the Advanced Search button.
2. In the Groups row, check the "Recipients in a group" box.
3. In the Sent row, check the "Emails sent to these recipients" box.
4. Go to the Forms row and check the "Forms NOT filled by these recipients" box.
5. Click on the Search button.

Once the Search screen appears:

1. Choose the Group to which you sent the original email.
2. Select the original email title from the "Have Sent Email" list.
3. Click on the Search button.

After the Search Results screen appears:

1. Click on Add to Group (in the upper right corner of the email list generated).
2. Type a new group name in the "Create a new group and add recipients" field.

Again, these steps create a new contact group, with all of the email addresses for recipients from your first mailing who did not respond to your survey. Use this new group for the second mailing of the same survey. (Repeat each time you send the same survey.)

Important tips

• Rename the email message before sending to your new email group, so the tracking will be accurate.
• Keep the survey's name the same, so survey-tracking results for every mailing are combined and intact.
• Do not use MagnetMail's suppression feature. Doing so will permanently remove those recipients from all of your mailings.

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