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Conferencing Spotlight
 For conference calls and for the dial-in audio component of Web events (Webinars, Webcasts, etc.) CommPartners recommends Premiere Global Services’ ReadyConference Plus.
For those using RC Plus for self-directed (unassisted) audio, there are several handy online and touch-tone controls/shortcuts.
Click here to view, download and/or save our quick-reference sheet of conference call touch-tone shortcuts.
Tips for personalizing users’ phone and Web conferencing audio experience:
- Customize greetings. These are changeable for each phone or Web conference (e.g., “Don’t forget to register for our annual meeting…to join your call…”).
- Recording features. Using phone touchtone, you may record conference calls for future anytime-access.
- Transcripts. These may be ordered online at the conferencing homepage.
- Sound quality. Hosts and attendees have the ability to control sound quality through a Web interface or touch-tone features. (E.g., if you have a presenter who is on cell phone or has background noise, the moderator can mute that person when not speaking.)
- Scheduling. It’s easy to schedule an audio conference, as you would other meetings on your Outlook calendar, using Premiere Global Service’s download-able toolbar.
- Security. The SecureTouch feature automatically establishes conference call safeguards, such as name announcement on entry/exit, participant roll call and pre-conference on-hold music. If you choose, you may create access codes for each call, to ensure privacy.
For more information about conference call features and uses, go to our Web site or call your CommPartners account manager at 800.274.9390.
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