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News for Iowa Health Care Association members and their employees March 6, 2018
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Share KEPRO's free patient navigation program
For Medicare beneficiaries, understanding their doctor and making their way through difficult medical systems and treatments can be very overwhelming. KEPRO’s free Patient Navigation program can help people with Medicare be a partner in and take control of their own health.

KEPRO’s Patient Navigators can work 1-on-1 with Medicare beneficiaries to:
  • Help coordinate care
  • Offer tips on how to manage medications
  • Help better understand a diagnosis or treatment plan
  • Provide resources and information to help patients understand, treat, and prevent diseases
  • Help improve quality of life
The following is an example of how the Patient Navigation program works. In this example, a Medicare beneficiary was discharged from a rehabilitation facility under the care of his wife after a brain bleed. His wife requested that he join the Patient Navigation program after his appeal was denied. He was able to walk with a front-wheeled walker, although he was independent before his hospitalization. His discharge plan was for home health, and he had no medical equipment at home. He had an upcoming visit with his primary care physician, and his wife was unsure how she would transport him.

KEPRO’s Patient Navigator was able to assist the wife with setting up transportation for the doctor’s appointment. The Patient Navigator also followed up with the home health agency, as the wife needed additional medical equipment, such as a shower chair. The Patient Navigator followed and assisted this beneficiary for 32 days to make sure there were no further needs and that he was progressing well with the home health agency.

KEPRO’s Patient Navigation program is available for Fee-for-Service (FFS) Medicare beneficiaries. This program is part of their benefits from Medicare and is offered at no cost to them.

Please encourage your FFS Medicare beneficiaries to contact KEPRO for their healthcare navigation needs. For more information about KEPRO’s Patient Navigation program, please visit
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Education Calendar
Workforce Symposium, March 8, West Des Moines
Certified Dietary Managers Exam Prep Workshop, March 22, West Des Moines
2018 Spring Quarterly Education Conference, March 27-28, West Des Moines
The Art of ICD-10 Coding for Home Health, April 4-5, West Des Moines
Assisted Living Management Certificate Program, April 9-13, West Des Moines
Assisted Living Regulatory Nurse Class, April 12, West Des Moines
CNA and Direct Caregiver Mentorship Program, April 17-18, West Des Moines
MDS 101 - Introduction to MDS 3.0, May 1, West Des Moines
MDS 201 - Additional MDS 3.0 Training, May 2, West Des Moines
Assisted Living Management Certification, Online program
Online Dementia Care Training and Individual Certification Program
Click on the event link to learn more about each educational offering and to register. If you have additional questions, contact Georgene Olson at 800.422.3106.

West Des Moines area hotel discounts for IHCA members.

Map to the IHCA Education Center, 1775 90th Street, West Des Moines, IA.


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In This Issue
Quality and Survey
Payment and Reimbursement
Assisted Living
Home Health
Spring Quarterly Education Conference
National News
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