|July 29, 2019
Change in Referral Policy to the Public Health Nursing Program
Maine CDC’s Public Health Nursing Program (“PHN”) values its important partnership with Maine’s Birthing Hospitals. Together, we work to ensure the health and safety of mothers and their babies. Previous Department directives for referrals to PHN indicated that PHN served only families who were MaineCare-insured or uninsured with “indicated health concerns.” Starting today and moving forward, all prenatal and postpartum women and all newborns and infants up to 12 months of age may be referred to PHN for appropriate services and supports, regardless of insurance status.
PHN postpartum services for women include:
PHN newborn and infant services include:
Providers and/or birthing hospitals may refer clients to PHN via the CradleME referral form. The CradleME form is designed to assist providers in identifying which services an individual client requires. Once a form is received, PHN’s referral specialist or patient navigator will review the information and assign a client to a PHN or requested service within 24 hours of receipt, during regular office hours, 8 am to 5pm, Monday through Friday.
Should you have any questions regarding the eligibility of patients, please call (888) 644-1130 and ask to speak with a PHN referral specialist.
PHN is also reviewing the entire CradleME referral system to identify gaps and areas for improvement. As a first step, PHN is planning to expand the information collected on the referral forms to ensure that clients receive all necessary supports and services by the appropriate agency.
Your feedback is essential to this improvement process. Please contact PHN by calling (207) 287-4112 with any comments or suggestions as this project progresses.
Thank you for your continued support and valued partnership. PHN is available to answer any questions you may have about the program generally, the CradleME system, or these referral guidelines.
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