According to a MaineCare bulletin, Walgreens has cut back their pharmacy hours at some of their locations. This may make it difficult for your patients to get medications filled by the pharmacy. Their Walgreens pharmacy may be closed on one or both weekend days.

Patients may need to call the pharmacy before going into the store to make sure it is open. Locate store hours and store phone numbers on Walgreen's website.

OPTIONS:

If they cannot pick up your medication because the store is closed, they can do the following to get your medication:

•           If the prescription has refills, please go to the nearest open pharmacy that takes MaineCare and request the pharmacist to fill a prescription for medication. The pharmacist will call Change Healthcare for an ‘early refill’ override. 

•           If the prescription does not have refills, they must call their physician and ask for a new prescription. The prescriber will call the prescription into the nearest pharmacy that takes MaineCare. The pharmacist will call Change Healthcare for an ‘early refill’ override. 

Patients must bring MaineCare card or MaineCare ID when picking up medication.

If you have questions, please MaineCare's Pharmacy Help Desk at 1-866-796-2463. We are open Monday through Friday, 8:00 am to 5:00 pm.