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Top Stories
Toyota Tells Dealers Parts on Way to Fix Pedals
Toyota to Issue a Fix for Recalled Cars
Owners Look for Answers in Toyota Recall
Honda Recalls 646,000 Fits for Fire Hazard
NADA University Selects Industry-Leading Trainers to Kick off Activities at Convention in Orlando
Top Stories
Toyota Tells Dealers Parts on Way to Fix Pedals

WASHINGTON -- Toyota Motor Corp. is telling dealers that they should get parts to fix sticky gas pedals later this week. But the 4.2 million customers affected by a large recall may have to wait a while for repairs. Toyota tells dealers in an e-mail sent early Monday that they will get shims to repair springs in the gas pedal systems that have been weakened. But repairs will have to wait until technicians are trained. The repair plan will be officially announced later Monday. Government regulators told Toyota last week that they were satisfied with the repair plan.
Source: The Associated Press

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Toyota to Issue a Fix for Recalled Cars

DETROIT -- Toyota Motor has come up with a remedy to fix the millions of cars it recalled because their accelerator pedals could become stuck, dealers and a federal official said Saturday. Toyota presented a plan for repairing the potentially sticky pedals to the National Highway Traffic Safety Administration, a senior official at the Transportation Department said. The official spoke on condition of anonymity. The safety agency is not required to approve remedies but can reject them if it believes they will not sufficiently address defects. It did not reject the remedy, the official said.

Some dealers said that Toyota officials phoned Saturday to say that a remedy was ready. “We got the call this morning,” said Peter Blackstock, the owner of Victory Toyota and Lexus Monterey Peninsula in Seaside, Calif. “The parts are on their way.” A Toyota spokesman, Mike Michels, said the company planned an announcement “very soon” and would send letters to owners, but he said it could take several weeks for notices to arrive. Toyota wants owners to wait for the letters before taking their cars to dealerships for repair, he said. Mr. Blackstock, the California dealer, said he hoped that repairs could be completed quickly. He said he did not think the recalls would have a lasting effect on his business, or that of Toyota.
Source: The New York Times

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Owners Look for Answers in Toyota Recall

Dealer phone lines and service departments are inundated by customers demanding repairs or refunds.
Toyota owners jammed the automaker's phone lines while others drove to dealerships seeking refunds for newly purchased cars or immediate fixes for older models. "We've gotten everything from 'I can never drive this thing again' to 'How fast can I get the fix and can I pay you to get to the top of the line?'" said Marc Cannon, senior vice president of AutoNation Inc., which has seven Toyota dealerships in California.

Nationwide, Toyota's 1,234 dealers stand to lose a collective $2.5 billion in revenue each month that sales are suspended, according to an estimate from the National Automobile Dealers Assn. Each dealership would lose $1.75 million to $2 million, according to the group. The suspended models represent 56% of all new Toyota and Lexus vehicles that the automaker sold in the U.S. last year. "There was an awful lot of financial stress on dealers before this happened, and this makes an already bad situation much, much worse," said David Hyatt, a NADA spokesman.
Source: Los Angeles Times

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Honda Recalls 646,000 Fits for Fire Hazard

NEW YORK -- Honda announced a recall for 646,000 2007 and 2008 Fit, City and Jazz models worldwide, after a fire hazard involving a power window switch resulted in a death in South Africa. In an e-mailed statement, Honda said extreme amounts of liquid, such as rain or melted snow, can flood the master power window switch on the driver's side, causing the vehicle to overheat. The recall affects 141,000 Fit models in the United States, where the malfunctioning switch caused seven vehicles to overheat and two to catch fire. Honda said there were no reports of injuries in the United States. The Fit is sold as the City and Jazz in international markets.
Source: CNNMoney.com

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NADA University Selects Industry-Leading Trainers to Kick off Activities at Convention in Orlando

New education and online training resources are designed to improve dealership performance and profitability
NADA University, a new online education and training resource for auto dealers, will feature a first-of-its-kind “Learning Hub” center designed to improve dealership performance and profitability. "Learning Hub" is the name of one of four new sets of educational resources provided by NADA University. Dealers will not only have access to a broad selection of all-new NADA online courses, but also industry-leading trainers who have been selected as preferred partners. This initial group will also be participating in NADA University activities at the NADA Convention & Expo, in Orlando, Fla., Feb. 13-15.

Its preferred partners are: Alan Ram, president and founder, Proactive Training Solutions (sales, telephone, management, Internet and BDC training); Grant Cardone, CEO, Cardone Enterprises (sales training); Ron Reahard, president, Reahard & Associates (F&I training); Don Reed, CEO, Dealer Pro Training (fixed operations training); and Jeff Cowan, president, Jeff Cowan’s Pro Talk (service advisor training). Visit the NADA University Studio booth in West C lobby for a schedule of daily activities.
Source: NADA Newswire

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Quotable
 
"I drive Toyotas, my family members and friends drive Toyotas ... I would not have them in products I do not believe are safe."

   
-- Jim Lentz, president of Toyota's U.S. division, said this morning on NBC's "Today" show, USA TODAY, Feb. 1
2010 Convention
 


NADA Chairman: Convention is the 'Must-Attend Event'

On-Site Convention Registration Opens Feb. 12 in Orlando

On-site registration for the NADA convention opens at 10 a.m., Friday, Feb. 12 in the Registration Concourse of the West Building, Orange County Convention Center. Keep in mind that three hours of “bonus” workshops, beginning at 1:30 p.m. on Friday, Feb. 12, have also been added, so plan to arrive early. At registration, NADA will provide dealers and their managers with a $200 voucher to spend on goods and services on the expo floor. Click here for more information.


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