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Top Stories
Retail Sales Jump on Auto Strength
GM to Make Its Return to the Big Board
(China's) SAIC Agrees to Take GM Stake in IPO: Sources
Chrysler to Open Company-Owned Dealership
Dems Urged to Pass Auto Safety Overhaul
Hyundai Expects to Add to Record US Sales in 2011
Audi Aims for Huge Jump in Sales, But Obstacles Remain
How Ford Got Back on the Fast Track to Success
Top Stories
Retail Sales Jump on Auto Strength

U.S. retail sales surged in October, rising above expectations on robust car sales and solid spending for a broad array of merchandise going into the holiday shopping season. The strong gain is important for the economic recovery. (Read more)
Source: The Wall Street Journal

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GM to Make Its Return to the Big Board

DETROIT—General Motors Co. plans to make its long-awaited initial public offering on Thursday, in a return to the public markets that could raise more money than the company had predicted. (Read more)
Source: The Wall Street Journal

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(China's) SAIC Agrees to Take GM Stake in IPO: Sources

China's SAIC Motor Corp Ltd has agreed to take a stake in General Motors Co if Chinese regulators approve a deal to deepen an existing alliance between the two automakers, four people familiar with the matter said. The potential investment from SAIC is part of a surge in investor interest in GM that is expected to push the pricing of its shares to $29 or above in the U.S. automaker's initial public offering, one of the sources said. (Read more)
Source: Reuters

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Chrysler to Open Company-Owned Dealership

LOS ANGELES—After closing several hundred dealerships last year, Chrysler Group LLC said it will open a four-story company-owned showroom in downtown Los Angeles early next year. The dealership, Motor Village of Los Angeles, will sell and service vehicles while acting as a test facility for showroom innovations the company could then share with its dealership network. (Read more)
Source: The Wall Street Journal

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Dems Urged to Pass Auto Safety Overhaul

WASHINGTON— Consumer advocates are pressing Democratic leaders in Congress to approve an overhaul of the nation's auto safety laws before Republicans take control of the House. (Read more)
Source: The Detroit News

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Hyundai Expects to Add to Record US Sales in 2011

YPSILANTI, Mich. - Hyundai Motor Co expects to set a company record for annual U.S. sales next week and to increase from there in 2011 amid gradual industry growth, its top U.S. executive said on Friday. (Read more)
Source: Reuters 

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Audi Aims for Huge Jump in Sales, But Obstacles Remain

Among the challenges: Awareness and customer satisfaction

HERNDON, Va. -- In a brightly lit fourth-floor conference room nestled in a swath of Virginia forest that could double as a bit of Bavaria, Audi of America President Johan de Nysschen slides a thick handbook across the table. The oath -- autographed by Audi's dealer body when the German automaker rolled out its revamped U.S. dealer training program this summer -- is more than just a paper promise to raise customer satisfaction. (Read more)
Source: Automotive News

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How Ford Got Back on the Fast Track to Success

Inside one of the great comebacks in the U.S. auto industry

PARIS — In a city where U.S. products are often treated with disdain, Ford was the toast of the annual Paris Auto Show. As the man in the driver's seat, (Ford CEO Alan Mulally) was greeted as a rock star for engineering one of the biggest turnarounds in the auto industry’s history. (Read more)
Source: MSNBC

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Quotable
 
"They've done what they should have been doing for the past five years. They finally got the management direction to put money and time into the cars."

    --  Aaron Bragman of IHS Automotive, on Chrysler's overhaul of its model lineup, which has impressed some auto critics and analysts, Reuters, Nov. 15

Video Highlights
 

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A Dealer Guide to the Risk-Based Pricing Rule, the latest Driven management guide, is now available exclusively online through NADA University's Resource Toolbox. To download the guide and start preparing your dealership for compliance, sign in or sign up for NADA University, select Resource Toolbox, then "Driven." The guide can be found under "Legal/Regulatory."  


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Do You Have a Social Media Policy in Your Dealership?

Does your dealership staff use social media sites at work or at other times? Have they been provided written guidelines describing what is acceptable when visiting these sites? NADA has developed a sample guideline, Dealership Social Media Use Policy, that outlines acceptable activities for dealership staff. Click here to view the policy.

 
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