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Inside this issue
GM Seeks Top Spot in U.S. Customer Loyalty
Opinion: Ford Continues to Set the Pace for Detroit Three
VW Passat Sales Set Annual Record
Used Vehicle Trade-in Equity on the Rise
GM Said to Plan Bid for Ally's Europe, Latin Operations
U.S. Cars Set Fuel-Economy Record in August
No CAW Deal With GM or Chrysler
Cadillac's Driver Assist Packages Paving Way for Automated Driving
Click here for more auto industry news at NADAFrontPage.com. .
Top Stories
GM Seeks Top Spot in U.S. Customer Loyalty

General Motors is aiming for industry-leading customer loyalty rates that could add more than $4 billion in annual revenue, product development and quality executives for the automaker said [Wednesday]. GM wants to push its customer retention rates to at least 58 percent -- the rate of industry-leader Toyota Motor Corp. -- from about 52 percent to 53 percent, the industry average in the United States.
Source: Reuters

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Opinion: Ford Continues to Set the Pace for Detroit Three
By Tom Walsh

By forging a new labor pact with the Canadian Auto Workers union and then launching the heralded 2013 Fusion midsize car this week, Ford is serving notice it intends to keep its status as the agenda setter among the Detroit Three automakers.
Source: Detroit Free Press

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VW Passat Sales Set Annual Record

Volkswagen says it has sold more Passat midsize cars this year than any other year. The German automaker sold 77,524 Passats as of Wednesday, beating the car's old record of 77,523, set in 2001. Volkswagen's U.S. sales are up more than 32 percent through August, led by the Passat and the Jetta compact. It's the biggest sales increase of any major automaker.
Source: Associated Press

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Used Vehicle Trade-in Equity on the Rise

A declining supply of used vehicles, strong consumer demand and improving vehicle quality have resulted in higher trade-in equity on many used cars and light trucks. “Higher trade-in equity on used vehicles will help facilitate the release of pent up demand for a growing number of consumers making the jump off the sidelines and into a vehicle purchase,” said Jonathan Banks, executive automotive analyst with the NADA Used Car Guide. “The equity position that consumers find themselves in today is better, and in some cases, dramatically better than it was three years ago.”
Source: NADAFrontPage.com

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GM Said to Plan Bid for Ally's Europe, Latin Operations

General Motors Co., the largest U.S. automaker, is preparing to bid this week for Ally Financial Inc.'s auto-lending arms in Europe and Latin America, said three people with knowledge of the matter.
Source: Bloomberg

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U.S. Cars Set Fuel-Economy Record in August

The average fuel economy for new cars sold in the U.S. rose to its highest level ever in August, according the WardsAuto Fuel Economy Index, lifting the fuel-economy rating for all light vehicles to its fourth-highest to date.
Source: WardsAuto

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No CAW Deal With GM or Chrysler

Progress cited on new contracts; unions still at work

The Canadian Auto Workers failed to reach deals by Wednesday evening with either General Motors Co. or Chrysler Group LLC on new contracts, though the union said it continued to make progress with both automakers. "It's probably going to be at least another day," CAW Secretary-Treasurer Peter Kennedy said.
Source: The Detroit News

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Cadillac's Driver Assist Packages Paving Way for Automated Driving

New active safety systems, available this fall on Cadillac models and capable of automatically stopping a vehicle to avoid a crash, mark the first step toward autonomous driving, General Motors engineers say. “If we can get this right, it gets us on our way to autonomy,” says Charles Green, an engineer and research scientist responsible for development of the GM Driver Awareness and Driver Assist packages. The packages are available now on Cadillac’s ’13 XTS, ATS and SRX performance- and premium-trim models.
Source: WardsAuto

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Quotable
"We see this as a true opportunity to really create a differentiated place for General Motors and we're working very hard in that direction."

   
-- Mary Barra, GM global product development chief, commenting on the automaker's plan to increase its customer retention rates, Automotive News, Sept. 19


 


 

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