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Inside this issue
Attendee Registration and Housing Now Open for the 2015 NADA Convention in San Francisco
GM Tells NHTSA Problems With Midsize Car-Ignition Switches Surfaced in 2003
Volkswagen Puts its Faith in Tennessee
Honda Asks Dealers to Add Service
Dealers' Phones Ring Again
Donation Breathes Life into CPR Training Program
Click here for more auto industry news at NADAFrontPage.com. .
Top Stories
Attendee Registration and Housing Now Open for the 2015 NADA Convention in San Francisco

Online registration for the 2015 NADA Convention & Expo in San Francisco is now open, and dealers and their managers are encouraged to make their hotel reservations as soon as possible because rooms will fill up quickly. Early bird registration ends Sept. 12, which includes a $100 discount from the onsite rate.

The NADA convention runs Thursday, Jan. 22, to Sunday, Jan. 25, at the Moscone Center. The keynote speakers are former Florida Governor Jeb Bush and NADA Chairman Forrest McConnell, III, on Friday, Jan. 23; Jay Leno and NADA Vice Chairman Bill Fox on Saturday, Jan. 24; and inspirational speaker Beck Weathers on Sunday, Jan. 25. Click here for the speaker bios.
 
Considered the “Automotive Industry Event of the Year,” the NADA convention includes dealer-manufacturer franchise meetings, hundreds of educational workshops for dealers and their managers, several hundred companies exhibiting on the expo floor and numerous networking events. For more information or to register, visit www.nadaconvention.org.
Source: NADA Public Affairs


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GM Tells NHTSA Problems With Midsize Car-Ignition Switches Surfaced in 2003

Car maker releases detailed chronology of June 30 recall of 7.6 million autos

General Motors Co. changed the design of ignition switches in certain midsize cars in 2003 and 2004 after discovering that the force of a swinging, heavy key chain could turn the vehicles off, but company officials didn't treat the problem as a safety issue and order a recall of the vehicles until June 2014, according to a document filed with federal regulators on Friday. The document provides more details on GM's June 30 recall of 7.6 million midsize cars.
Source: The Wall Street Journal

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Volkswagen Puts its Faith in Tennessee

Crossover, r&d center come with pledge to heed American tastes

Volkswagen will soon assign 200 people in Chattanooga to take on a task that has flummoxed its headquarters here for decades: figuring out what American consumers want and finding a way to give it to them. In conjunction with its announcement last week that it would invest $900 million to expand its Tennessee factory to accommodate a mid-sized cross-over tailored to the U.S. market, VW also mapped out plans for a new vehicle r&d center at its Chattanooga site, deviating from a tradition of central planning from Wolfsburg.
Source: Automotive News
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Honda Asks Dealers to Add Service

Goal: More hours and bays by 2018

Honda dealer David Griffith's service center is open seven days a week. But now American Honda Motor Co. wants him to extend his Saturday hours, he said. Griffith, who owns Griffith Motors in The Dalles, Ore., isn't so sure. "I don't have the demand to justify adding hours right now," he said. Griffith is one of hundreds of Honda and Acura dealers that American Honda is asking to add service bays, hours or both by 2018 to accommodate the automaker's forecast of rising sales. Honda's requests are not mandatory, but some dealers said they feel pressure to make the changes.
Source: Automotive News
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Dealers' Phones Ring Again

It's back to the future for car shoppers, who now much prefer to contact dealerships with an old-fashioned phone call rather than via the Internet. Two years ago, Internet sales leads were gaining on phone leads, dealers and digital marketing vendors say. But ubiquitous smartphones changed all that. "Our phone calls are going through the roof," said Mark Holian, general manager of Gulf Coast Auto Park's Ford, Nissan and Toyota stores 40 minutes from Houston. Today, most car buyers carry smartphones. And it's easier to use a click-to-call phone link in a dealership ad than fill out a Web site information form or send an e-mail, said Holian, whose stores sold 304 new and used vehicles in May. Holian is among many dealership managers who have beefed up phone sales training and call monitoring.
Source: Automotive News
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Donation Breathes Life into CPR Training Program

The training program of the Mason County EMS was greatly enhanced Friday when Ruth Lemmon from the West Virginia Automobile and Truck Dealers Association, in partnership with the National Automobile Dealers Charitable Foundation, presented a Resusci Anne CPR unit manikin. “If the right kind of treatment can be given to a victim within seconds after he or she is stricken, the chances are good that the life can be saved,” said Lemmon. “CPR training teaches a person how to keep the heart beating while waiting on professional help to arrive.” Since the NADA Foundation's Medical Grants program began in 1975, more than 4,600 CPR training units with a value of about $3 million have been donated to organizations in all 50 states and Washington, D.C., and more than 2 million people have be trained on CPR units donated by new-car dealers. The National Automobile Dealers Charitable Foundation, established in 1975, is the philanthropic arm of the National Automobile Dealers Association. Funds contributed by new-car and -truck dealers and friends of the industry provide financial support to schools, private colleges and universities, emergency disaster relief and other community service programs. For more information, visit www.nada.org/charitablefoundation or call (800) 248-6232, Ext. 7233.
Source: The Point Pleasant Register (W.Va.)
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Quotable

"... We are strengthening our development skills and expertise in the market. That means we're listening even closer to the voice of the American market and the wishes of American drivers."

   --- Volkswagen CEO Martin Winterkorn, commenting on the automaker's plans to assign 200 employees in Chattanooga, Tenn., to learn more about the American consumer and what they want, Automotive News, July 21

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