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Inside this issue
Differences Aside, Dealers, Automakers on Same Team
Racial And Gender Discrimination Widespread at CFPB
Service Adviser Overtime Case Ain't Over
A Split Heard Round the Industry
Mercedes Execs to Sample Retail Experience
Survey: Older Drivers Want Car Tech to Stay Behind Wheel
For Andre van Hall, Now Blind, a Chance to Ride The Rockies Once Again
Top Stories
Differences Aside, Dealers, Automakers on Same Team

Dealer-automaker relationships can get strained at times, but companies such as Nissan, which has not scored particularly high on recent dealer-satisfaction scores, are trying to make things better – and to some extent make amends. “We wanted to hear from dealers in each region what they think we can do better,” says Christian Meunier, Nissan North America’s senior vice president-sales, marketing and operations. “So we are continuing to work with our dealers in a way that makes sense for them.” Dealers are key players in Nissan’s goal to raise profit margins and market share, he says. “We have partnered with our dealers to improve every aspect of how we do business.”
Source: WardsAuto

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Racial And Gender Discrimination Widespread at CFPB

Racial and gender discrimination is widespread within the Consumer Financial Protection Bureau, the first new federal agency President Barack Obama created, according to a blistering report released Monday by the investigative arm of Congress. Twenty five percent of black, Asian and female employees of the bureau told the General Accountability Office (GAO) in a survey that they “they had been discriminated against at the CFPB.”
Source: The Daily Caller

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Service Adviser Overtime Case Ain't Over

Dealers claim victory, but central dispute remains unsettled

The National Automobile Dealers Association cheered a U.S. Supreme Court decision challenging a Labor Department ruling that sought to make dealership service advisers eligible for overtime pay. But an attorney for one of the advisers involved in the case said the fight is far from over. In its 6-2 ruling last week, the high court rejected a 2015 decision by the 9th U.S. Circuit Court of Appeals, saying the appeals court improperly based its decision on a faulty regulation adopted by the Labor Department in 2011. It vacated the lower court's ruling and sent it back to be reconsidered.
Source: Automotive News

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A Split Heard Round the Industry

The United Kingdom's stunning decision to abandon the European Union could slash automakers' profits by billions of dollars and cut new-vehicle sales by nearly a million units over the next three years, analysts warned as economic uncertainty washed over global financial markets. The results of the historic vote battered shares of suppliers and dealership groups with significant exposure to the U.K., as well as Fiat Chrysler Automobiles, which has its headquarters in London and could be particularly vulnerable in a European downturn. PSA Peugeot Citroen indicated it likely would raise sticker prices in response to the falling pound.
Source: Automotive News

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Mercedes Execs to Sample Retail Experience

Exler orders stints to add perspective

In 2012, Dietmar Exler spent a week at Mercedes-Benz of Baton Rouge in Louisiana. It opened his eyes. Now Exler, the newly minted CEO of Mercedes-Benz USA, wants all top managers at the brand's U.S. sales arm to experience life in a dealership, too. Through summer and fall, Exler's roughly 35 senior managers will spend five-day stints in dealerships around the country. The aim: By immersing themselves in day-to-day dealership operations, the factory execs will see how the decisions they make in the home office play out on retailing's front lines.
Source: Automotive News

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Survey: Older Drivers Want Car Tech to Stay Behind Wheel

In the quest to be able to keep driving as they grow older, more Boomers are anxious to try the latest in car safety tech that might help them stay behind the wheel, a new study finds. Some 76% drivers age 50 say they would look for a car with the latest safety features, finds the online survey by insurer The Hartford.
Source: USA Today

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For Andre van Hall, Now Blind, a Chance to Ride The Rockies Once Again

van Hall went completely blind in 2011, and has Tim Jackson to guide him

Three … two … one, quietly says Andre van Hall, as he and riding partner Tim Jackson push off on their Santana tandem bicycle for the third leg of this year’s Ride The Rockies tour on Tuesday. It is just after 6 a.m., and the temperature hovers around 35 degrees. A fresh coat of frost lines the mountaintops above, and ice coats the bicycle’s orange and maroon frame and two leather seats, leftover from the rain the day before. Jackson is captain, sitting in the front, and van Hall is the so-called “stoker” — the person pedaling behind.
Source: Denver Post

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              Quotable
              "Dealers are key players in Nissan’s goal to raise profit margins and market share. We have partnered with our dealers to improve every aspect of how we do business."

                  -- Christian Meunier, Nissan North America’s senior vice president-sales, marketing and operations, on the automaker's effort to improve relationships with dealers, WardsAuto, June 27

               
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