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February 3, 2017 FacebookTwitterFlickrRSSSEND TO A FRIENDPRINT
Inside this issue
GM's Barra Meeting with Trump Amid Travel Ban Angst
Dealer's Baldrige Win Was a Decade in the Making
The Good News: It’s a Buyer’s Market for Used Vehicles; The Bad News: Your Car Is Depreciating Faster
Unique Dynamics of CPO at Play
NADA Convention Announces 'Best Booth' Award Winners
Auto Dealers Announce Nationwide Initiative at Centennial Celebration
Registration Now Open for the 2017 Automotive Forum in NYC on April 11
Top Stories
GM's Barra Meeting with Trump Amid Travel Ban Angst

General Motors Co. CEO Mary Barra is meeting with President Donald Trump’s Strategic and Policy economic forum in the panel’s first gathering since Trump’s controversial executive order banning travelers from several majority Muslim countries. Barra is one of several auto-related business leaders that was appointed by Trump to the panel, which is designed to advise him on economic issues and jobs growth. Those in the group will be asked to share their views on how government policy impacts economic development, job growth and productivity during the first meeting of the panel at the White House on Friday.
Source: The Detroit News

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Dealer's Baldrige Win Was a Decade in the Making

Don Chalmers Ford just 2nd dealership to win U.S. quality award

Persistence paid off for Don Chalmers Ford in the dealership's long journey from mere applicant for the Malcolm Baldrige National Quality Award to the winner's circle. The dealership opened its doors in 1996 and made its first bid for the award in 1998 at the state level. Its first national attempt came in 2007.

Nearly 10 years would pass before the organization would be declared the winner in 2016 in the small business category. Chalmers has the honor of being the first domestic-brand auto dealership to win in the award's 30-year history. Park Place Lexus in Plano, Texas, won in 2005, making Chalmers one of only two dealerships that ever have won the Baldrige honor.

Don Chalmers was adamant about pursuing the Baldrige Award. Chalmers died in 2014 of a rare form of lymphoma at age 65, but the company continued to work toward his dream of bringing the trophy to New Mexico. "I think we all wanted to win it for Don," said dealership President Gary Housley.

To win the award, or even be a serious contender, a business must function at the highest levels of organizational structure and customer satisfaction. It's named after the secretary of commerce under President Ronald Reagan and was established by Congress in 1987 to honor companies that excel in seven areas: leadership; strategic planning; customer and market focus; information and analysis; human resource focus; process management; and business results.
Source: Automotive News

Editor’s note: Don Chalmers, representing New Mexico, began serving on NADA’s board in February 2006. He served as chairman of the ATAE/NADA Committee in 2010; chairman of the Government Relations Committee in 2011 and 2012; chairman of the Industry Relations Committee in 2013 and 2014; and was a member of the Regulatory Affairs and Dealership Operations committees.

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The Good News: It’s a Buyer’s Market for Used Vehicles; The Bad News: Your Car Is Depreciating Faster

What’s to be done with all the used cars and trucks? The question was at the forefront of the 2017 National Automobile Dealers Association convention in New Orleans. Of concern for car and truck dealers is the glut of vehicles coming off leases this year, which will inevitably drive down prices for used vehicles. Their loss could be used-car buyers’ gain. “I think from [the automaker’s] perspective, that’s bad news,” Toyota Motor North America CEO Jim Lentz said at a roundtable with journalists Sunday [at the NADA convention]. “From the consumer’s perspective, it’s pretty good news. There are going to be some great deals out there on certified used passenger cars.”
Source: Car and Driver

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Unique Dynamics of CPO at Play

The benefits of certified pre-owned programs are as varied as those of a five-tool baseball player: in addition to the consumer peace-of-mind and brand-building perks, they can help protect residual values and soak up off-lease volume bumps. But there’s a tricky dynamic, says Anil Goyal of Black Book, who points out that there is a bit of competition between CPO prices and those on new cars. “I think there’s more room to grow from a CPO (sales) perspective, but it’s not going to save the day, because at the end, it still competes with the new-vehicle sales,” Goyal said during an interview [in New Orleans] at the NADA Convention & Expo.
Source: Auto Remarketing

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NADA Convention Announces 'Best Booth' Award Winners

The NADA and ATD Convention and Expo has announced its “Best Booth Award” winners. The five winners in the following categories are:

  • Target Corporate Gift Cards (#6307) – Best Linear Booth (100 to 400 sq. ft.)
  • MOC Products (#427) – Best Small Island Booth (400 to 1,000 sq. ft.)
  • J&L Marketing (#1745) – Best Medium Island Booth (1,000 to 2,000 sq. ft.)
  • CDK Global (#2919) – Best Large Island Booth (2,000+ sq. ft.)
  • Proto-Vest Inc. (#3501) – Best ATD Category         
The awards recognize exhibitors for booth design, creativity and branding. Exhibitor appointed contractors and other related vendors are not eligible.

Representatives from NADA and Freeman evaluated the entries and selected the winning exhibits.

The 2017 NADA and ATD convention was held at the Morial Convention Center from January 26-29 in New Orleans.
Source: NADA

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Auto Dealers Announce Nationwide Initiative at Centennial Celebration

In his first official speech as NADA chairman, Mark Scarpelli unveiled a new project designed to help local dealerships showcase the myriad benefits they bring to their customers, their employees, and to communities across the nation. The initiative – MyDealership.org – utilizes videos, social media platforms, and PSAs to communicate the advantages of a strong and vibrant franchise system.

"There are five hallmarks of any local dealership in America today: We are local; We are modern; We are diverse; We save people money; And we create great jobs," Scarpelli said.
Source: NADA

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2017 Automotive Forum
Registration Now Open for the 2017 Automotive Forum in NYC on April 11

Forum attendees get exclusive access to the New York International Auto Show during press days.

NEW YORK – Toyota’s Bob Carter, AutoNation’s Mike Jackson and IHS’ Nariman Behravesh are among several industry leaders who have joined the speaker lineup at the 2017 Automotive Forum, which will be held in New York City on Tuesday, April 11.

Carter

Jackson

Behravesh

The full-day forum, Automotive 3.0 – Navigating through Changing Times, is hosted by NADA, J.D. Power and the New York International Auto Show. It will be held at the Grand Hyatt New York.

Registration is now open. The early bird discount rate ends February 28. For the full agenda or to register, visit www.autoforumny.com.
Source: NADA

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Past Articles
       
      Quotable
      "I think from [the automaker's] perspective, that's bad news. From the consumer's perspective, it's pretty good news. There are going to be some great deals out there on certified used passenger cars."

           -- Toyota Motor North America CEO Jim Lentz, commenting on the glut of vehicles coming off leases at a roundtable with journalists at the NADA convention in New Orleans, Car and Driver, Feb. 1

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