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October 16, 2017 FacebookTwitterFlickrRSSSEND TO A FRIENDPRINT
Inside this issue
Editorial: Best Dealerships Put Their Workers, Customers First
GM Reaches Agreement to End Canada Strike and Resume Production
Cadillac Holds Off on Virtual Showrooms
Stick with Security: FTC Resources for Your Business
Toyota and Mazda Seek $1 Billion Incentive Package for U.S. Plant
Sport-Utility Revolution Elevates Buick and GMC
Japanese Growing CUV Dominance in U.S.
Mercedes-Benz Could Become a Separate Daimler Division
Top Stories
Editorial: Best Dealerships Put Their Workers, Customers First

Dealerships fight a constant battle against being seen as interchangeable. Automakers mandate similar facilities, websites and customer-experience approaches. Third-party research and shopping sites spread the idea to consumers that new cars and trucks are commodities, with price being paramount in choosing a dealership. How can a dealership stand out from the crowd? The only sustainable difference Store A has over Store B is its people and the culture they embody. That makes attracting and retaining the best people critically important to a dealership's success.
Source: Automotive News

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GM Reaches Agreement to End Canada Strike and Resume Production

General Motors Co. and its union in Canada reached an agreement to resolve an almost monthlong strike, a crucial step toward the largest U.S. automaker resuming production of one if its top models. The carmaker and the Unifor union announced the tentative accord late Friday in statements that didn’t give details or say when workers will vote on ratification. Employees at GM’s plant in Ingersoll, Ontario, had been on strike since Sept. 17, compromising output of the Chevrolet Equinox sport utility vehicle that the company redesigned earlier this year.
Source: Bloomberg

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Cadillac Holds Off on Virtual Showrooms

Cadillac plans to hold off on a contentious element of its Project Pinnacle dealer incentive program and shift its strategy for using virtual reality technology in showrooms to larger dealerships. The changes for the 2018 program come after a lack of interest among smaller dealerships, many of whom voiced concerns about Pinnacle terms that encouraged them to shed their physical inventories and convert their showrooms primarily to service centers with boutique displays that use virtual reality systems to showcase new cars.
Source: Automotive News

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Stick with Security: FTC Resources for Your Business

In our Stick with Security blog series, we’ve done our best to dive deeper into data security by focusing on the lessons learned from recent cases, insights from closed investigations, and the questions and comments we’ve received from businesses. One remark we’ve heard from companies that want to implement the lessons of Start with Security is “Just give us a list of what to do.”

Unfortunately, data security can’t be boiled down to a one-and-done checklist. What’s reasonable depends on the circumstances – for example, the nature of your business and the sensitivity of the information you must collect and maintain – so there’s no one-size-fits-all approach. In addition, data thieves’ tactics are constantly evolving. Last year’s precautions may not protect your company from tomorrow’s threats.

That said, the fundamental principles for effective data security remain constant: 1) Collect sensitive information only if you have a legitimate business need; 2) Keep it safe while it’s in your possession; and 3) Dispose of it securely when that business need ends.

“How do we put those principles in place at our business?” That’s another question we’ve heard. The FTC has resources – lots of them – to make that task easier.
Source: FTC

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Toyota and Mazda Seek $1 Billion Incentive Package for U.S. Plant

Toyota Motor Corp. and Mazda Motor Corp. are pressing for an incentive package of at least $1 billion from U.S. states trying to land their $1.6 billion joint car factory, according to people familiar with the negotiations. Toyota and Mazda plan to brief their boards on a short list of states contending for the plant in the coming weeks and announce a final selection by the end of year, said the people, who asked not to be identified because the talks are private.
Source: Bloomberg

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Sport-Utility Revolution Elevates Buick and GMC

The sport-utility revolution has transformed the automotive landscape in the last eight years from cars to high-riding SUVs. Two of the biggest winners in that revolution are Detroit brands: Buick and GMC.
Source: The Detroit News

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Japanese Growing CUV Dominance in U.S.

Much as they did in the car sector, Japanese auto brands increasingly are taking a bigger piece of the pie in the light-truck group. And as happened with midsize and compact sedans in the late 1990s, it is the Detroit Three that are losing ground, largely on the midsize-CUV front, WardsAuto data shows.
Source: WardsAuto

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Mercedes-Benz Could Become a Separate Daimler Division

Mercedes-Benz could become an independent division of German luxury automaker Daimler AG, the company said Monday. Daimler's trucks-and-buses division and its financial services business could also become independent divisions in a potential change aimed at giving the units "greater entrepreneurial responsibility," the company said in an announcement to investors.
Source: USA Today

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Quotable
"It is up to you to nurture your employees and make sure they are all part of a team. And the best place to start is to make your store a great place to go to work each day."

     -- Keith Crain, editor-in-chief of Automotive News, in a commentary to dealers regarding its list of "100 Best Dealerships To Work For," Automotive News, Oct. 16

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