If you are an independent agent, you are not seeing clients during the public health crisis, so how do you assist beneficiaries and earn a living? Some carriers may move to allowing enrollment attestations that require you to telephonically “meet” with them and do everything as you would normally, but the application would allow you to attest to the enrollment until the COVID-19 emergency passes to get the signature. Beneficiaries still need your assistance and you still need to earn a living. NAHU has urged CMS to encourage this practice so that we don’t lose valuable agents who can advise beneficiaries about their Medicare choices.
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