The DC Health Link Broker Training is now available for brokers participating in the DC marketplace. This required training will help brokers understand how the new DC Health Care Marketplace will work. Since the DC Healthcare Marketplace will be the primary place where people access coverage in the District of Columbia, it’s very important that brokers understand key points about what is needed to assist their clients. Course materials are offered in an online format. As brokers go throughout the course, they will have quiz questions that will serve as touch points so they are able to understand important concepts associated with a particular session. The sessions are divided into five parts.
This program also offers continuing education credits that will apply to Maryland and District of Columbia resident license holders only, following completion of a final exam. The training is free for DC, MD and VA residents. Click here for step-by-step instructions on how to purchase and access the DC Health Link Broker Training in the Online Learning Institute.
As a reminder, all agents and brokers must complete the federal marketplace registration and training in order to assist consumers with enrollment through HealthCare.gov beginning on November 1. Agents and brokers who successfully completed plan-year 2018 registration can only assist consumers through October 31, 2018, when plan-year 2018 agreements expire. Agents and brokers must complete plan-year 2019 registration and training to be able to assist consumers with 2018 coverage during November and December 2018, or to help consumers enroll for the first time or re-enroll in coverage for plan-year 2019. To access resources for agents and brokers on working in the health insurance marketplace and the Small Business Health Options Program, visit CMS.gov.
Earlier today, CMS announced that following last week’s breach in the Direct Enrollment (DE) pathway, they have implemented new security measures to protect consumer information and that the DE Agent/Broker pathway is available again. All enrollment pathways are now operational, including the DE Classic (double redirect) pathway for agents and brokers to assist consumers, HealthCare.gov and the Marketplace call center. CMS is continuing to assess the information that was accessed as a result of the breach, but can now confirm that no banking, federal tax information, or protected health information was exposed. Once this assessment is completed, affected individuals will be notified as quickly as possible by phone and mail. Affected individuals will be able to register for free credit protection and additional services to prevent and/or remediate issues arising from unauthorized use of data exposed as a result of the breach, including identity monitoring services, identity theft insurance, and identity restoration services.