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December 10, 2015
Investors Keep Closer Tabs on Operations
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The relationship between multifamily investor and property manager is changing. Whereas in years past, investors were likely satisfied with quarterly or even annual updates on the performance of their apartment assets, the remarkable growth in volume and access to industry information in recent years has made investors crave data on a near daily basis. At the same time, the pain of the Great Recession is still fresh and investors are hyper vigilant in the management of their assets and have ever higher expectations of transparency and performance.

"With investors’ fingerprints on nearly every detail of the day-to day operations, third-party property managers are adapting and finding new ways to add value," according to this MHN article. However, while technology is helping bring the relationship closer, it’s also requiring managers to commit additional resources to handling those connections.  

But institutional investors’ influence over business decisions is hardly limited to on-site operations. Apartment executives also note that institutional investors are also driving many companies’ sustainability initiatives. Investors want to be sure that they are investing responsibly, pressuring multifamily firms to be more transparent and accountable with regard to their environmental impact, social responsibility and governance.

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Regulations Touch More Aspects of Operations

New government regulations are transforming apartment companies’ basic business policies and underscoring the need for best practices in marketing, leasing, telecommunications, IT and risk management. Here’s a rundown of some of the areas where regulatory change is happening, as heard at OPTECH.


Apartment Affordability Fears Are Overhyped and Misdirected

There’s a widely accepted narrative that runaway rents are pushing renters to the ceiling of affordability. But, according to MPF Research’s Jay Parsons, there’s abundant evidence to the contrary. These misdirected fears are distracting attention from a distinctly separate and far more worrisome problem—the nation’s severe shortage of designated affordable housing units.


Rent Control Gains Momentum

Rising rental prices and the surge in a new class of more educated, middle-class renters are fueling a revival of the rent control movement across the country.


Inequality and the City

Economist Paul Krugman examines the rising demand for urban living and the soaring prices that go along with it. But if there’s still room to build, especially upwards, what gives? Land-use restrictions. Yes, this is an issue on which you don’t have to be a conservative to believe that we have too much regulation.


The Deal with Deliveries

With online shopping now making up at least 10 percent of all retail, apartment building mailrooms are bulging, and landlords are balking, CNBC’s Diana Olick reports. (See related video.) To help executives make more informed decisions about package policies on site, NMHC’s Rick Haughey delivers the goods on all things packages at apartments.


What the Construction Industry Will Look Like in 30 Years

Noted futurist Dr. Ian Pearson looks at what construction could possibly be like 30 years from now, from fully automated buildings to 18-mile tall spaceports. Here’s the short list of the technologies most likely to define the future of construction.

In Case You Missed It
A hand-selected collection of noteworthy articles on a wide variety of issues of interest to apartment executives.
NMHC OPTECH Owns Multifamily Technology and Operations

What Do Renters Really Want for Christmas? New Survey Tells All

Reasons to Be Wary of Median Rent Reports

New Apps and Services for Renters

Single-Family Rental Giants Merge

Blackstone Group to Pay Greystar $2 Billion for 10,000 Apartments (paywall)

Leasing Begins for New York’s First Micro Apartments

Homestead to Open Its First Student Housing Community

Lease Renewals Remain Above 50 Percent

Year in Review for Multifamily Deals

Dorms for Grownups Provide Solution for Lonely Millennials

New NYC Co-Living Start-Up Turns to Tech for Turnkey Solutions

Rise in Renters Reshapes Housing in the Decade Ahead

Are Tree-scrapers the Future of Dense, Urban Living?
Multifamily Market Dashboard

What Apartment Renters Want

The rise of apartment living is changing communities, driving new development and raising the expectations for the amenities and services offered to the 38 million people in the U.S. who call an apartment home. From walkable neighborhoods to on-site fitness classes, package pick-up solutions to online rent payments and more, new data from the NMHC/Kingsley Associates 2015 Apartment Resident Preferences Survey gives a detailed picture of what apartment residents want—and even what they’d expect to pay for it.

The study includes data from nearly 120,000 responses across the country about resident priorities for home features, community amenities and more based on a variety of demographic factors. Key findings from the study give insight into the leasing decision process, package delivery and storage preferences, mobile connectivity, pets, electronic payments and more. Comprehensive analysis is also available for 44 local markets.

Check out the top takeaways with an infographic or wade into the data with the executive summary at www.nmhc.org/residents.

Upcoming Meetings


2016 NMHC Apartment Strategies Outlook Conference

January 19, 2016 Hilton Orlando Bonnet Creek/Waldorf Astoria in Orlando, FL

2016 NMHC Annual Meeting

January 19 - 21, 2016 Hilton Orlando Bonnet Creek/Waldorf Astoria in Orlando, FL
About Apartment Wire
A must-read for top apartment industry professionals, Apartment Wire is a timely review of emerging trends in apartment finance, development, management and technology and more, featuring both exclusive content from NMHC's staff of experts and provocative articles from across the web.
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