Are You Part of the 15 Percent?
Retaining productive employees starts with good management, but according to a new study, about 15 percent of U.S. managers are rated ineffective.
Out of the six countries studied, the U.S. ranks the worst in effective managing skills, such as treating employees fairly, doing a good job at managing the team’s work and the team itself, and providing useful feedback to the employee, reports Kenexa Research Institute, part of HR services firm Kenexa Corporation, in Wayne, Pa.
“It really boils down to two fundamental truths,” says Jack Wiley, executive director of Kenexa Research Institute. “Effective managers are respectful, considerate and fair, as well as good organizers who can clearly communicate work expectations and provide feedback. While this is easy to grasp conceptually, many managers struggle with implementation, but for those who get it, there are huge dividends.”
Good managers can positively impact how workers rate their job satisfaction and, ultimately, how long they’ll stay with an organization, compared to managers rated as ineffective, the report says.
To read about how to be a great boss that attracts and keeps enthusiastic employees, check out “Be a Dream Boss,” in the January 2006 issue of Floral Management’s Personnel Space column.
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