February 27, 2015
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Special Features
SIA New Member Profile: Universal Protection Security Systems

Some of our members have been around the world in their careers. Take for example Ty Richmond, president of systems and technology at Universal Protection Security Systems, Santa Ana, Calif. Mr. Richmond spent some time in Asia on behalf of HP, running an infrastructure services business across 16 countries before returning to the United States and joining Universal Protection Security Systems. The Security Industry Association (SIA) recently welcomed Universal Protection Security Systems as a new member and caught up with Mr. Richmond to find out more about him and the company.

How did you get into the security industry?

My first job in the corporate arena was as the director of security for Mesa Petroleum in Dallas, Texas, where I was responsible for the asset protection program of the company and the personal security for the founder, T. Boone Pickens and his family. From there, I worked in similar CSO roles in the consumer goods, logistics, high-tech and entertainment industry. My move into running a business came in the 2000 timeframe when I went to Asia as an expat and ran an infrastructure services business across 16 Asia-Pacific countries for Hewlett-Packard/Agilent Technologies. When I repatriated in 2004, I became the COO and a partner with the security services and consulting firm, Andrews International.

What do you enjoy most about your role?

I really enjoy the whole organization process associated with strategy, building, developing and competing. As the head of a business unit, working with my colleagues and team to identify key next steps, and the challenge of winning and seeing people grow and develop in that arena is very satisfying.

What's your company's biggest challenge right now?

We are a growth company, both organically and via acquisition, so the biggest challenge is managing that growth and making sure we have the right players in the right positions to compete and win. That is not a linear process either, so managing the many variables impacting success is key for us as we go into a very important and transformative 2015.

What trends does your company foresee for the security industry in the next year?

No doubt the entire convergence of products, services and security solutions is a key directional strategy for Universal, and where we see the industry headed. The Internet/IT network platform and our industry evolution into more integrated security, fire and managed security services are driving new products, services and opportunities. As a company with more than 45,000 employees and a billion dollar-plus revenue uniformed security business, we also feel the integration of manned security and technology such as remote video monitoring are key industry areas of growth. Consumers will continue to demand more efficient security operations with an expectation that their total cost of security ownership is being managed effectively; which leads to a natural integration of humans and technology to accomplish important security oriented tasks.

What does your organization receive from membership in SIA? How do you plan to be active in the association in the near future?

The greatest value we see in membership is exposure to leading trends, organizations and people. We are in an industry that is changing rapidly so being involved in an association that leads in that area is invaluable. I plan to personally contribute where possible, and expect my team and our company to also be involved to learn and share.

Will your company participate in an upcoming event with SIA such as ISC West, New Product Showcase or Government Summit? If so, what aspect of the event appeals most to your company?

We will be active in all of the different activities noted and the natural exchange of ideas and opportunities for partnering and working as an association to improve our industry will be an important part of our association in SIA.

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