Online Resources for Teaching Speaking and Listening
by Lucy Pickering, Lynn Henrichsen, and Elizabeth Wittner

Introduction
Lucy Pickering
“Using and
Choosing Online Resources in the Teaching of Speaking and Listening” began as
an invited session for the 2020 International TESOL Convention, which was
cancelled because of COVID-19. The session was rescheduled and ultimately
presented in a live online session as part of the TESOL
2021 Virtual Convention. When the session was conceived in 2019, we
had no idea how relevant it would become in a COVID pandemic world where the
online presence of English language teaching continues to expand. In our
Applied Linguistics/TESOL MA degree program at Texas A&M
University-Commerce, for example, we now have a class dedicated to teaching
English as a second/foreign language (ESL/EFL) online, and as part of that
curriculum we spend significant time addressing the affordances of online
teaching and learning resources.
In this
session, we focused on two areas. Lynn Henrichsen, a professor in the
Linguistics Department at Brigham Young University, discussed finding and
evaluating online pronunciation teaching and learning resources. In addition to
introducing us to a wealth of online pronunciation platforms and resources, Dr.
Henrichsen shared a comprehensive evaluative framework within which these
resources can be assessed for specific needs and contexts. Elizabeth Wittner,
the academic director and International Teaching Assistant Program Coordinator
for the Center of American English Language and Culture at the University of
Virginia, considered how best we can integrate online resources to optimize
student engagement with speaking and listening opportunities beyond the
classroom. She presented a framework which can be used to scaffold students’
online experience and thus enhance the pedagogical effectiveness of these
resources.
In this TESOL Connections article, we present brief summaries of
our presentations in this conference session. Longer, more detailed versions
will appear in the Spring 2022 SPLIS
(Speech, Pronunciation, and Listening Interest Section)
Newsletter.
Finding and Evaluating Online Pronunciation Teaching/Learning
Resources
Lynn
Henrichsen
“What is the
best app or website for improving my pronunciation?” English language learners
often ask. Their teachers also inquire, “What computer-assisted pronunciation
teaching (CAPT) resource should I refer my students to?”
My answer
is, “It depends on your objectives, your level, your learning style, your
budget, and many other things. No single pronunciation app will meet the needs
of every pronunciation teacher or student. To find the best online CAPT
resource for your needs, you’ll have to do some searching and evaluating.” To
help in that process, my presentation provided information about several
articles that I (and others) have published.
Finding and Evaluating CAPT Resources
Online
Rather than
searching for and evaluating the hundreds of existing CAPT apps and websites by
yourself, a wiser approach is to read reviews of online CAPT resources that
others have produced. For instance, Yoshida reviewed six different CAPT apps in
the California
TESOL Journal.
My graduate
students and I authored an article that reviewed 21 different websites and
mobile apps dealing with pronunciation for second language learners. It was
published in the TESL
Reporter. A shortened version of this review article later
appeared in TESOL
Connections.
A Typology of Online
CAPT Resources
A more
general approach to evaluating CAPT apps is to categorize them using a
typology, as I did for the Springer
Encyclopedia of Educational Innovation. Similar
information appeared in a RELC
Journal article. This typology categorizes CAPT resources
according to (a) the sensory modality they use, and (b) the quality and
quantity of feedback they provide. Examining various apps and websites with
these factors in mind, I came up with seven types (and an example of
each):
-
Text and audio
only resources are built on the concept that accurate perception
of new sounds in a foreign language leads to correct production. English
Accent Coach builds pronunciation skills through
listening.
-
A
lot of CAPT resources online use a listen and repeat
instructional model, presenting a recorded word or phrase that learners repeat
as accurately as possible. The Pronunciator website
and mobile app employs this instructional approach.
-
In listening discrimination
activities, learners try to hear the difference between two phonetically
similar but phonemically distinctive sounds. The website at shiporsheep.com
utilizes such minimal pairs.
-
Visual displays of the positions and the movements of the vocal articulators show learners how to form target sounds. One of the best apps of
this type is Sounds
of Speech.
-
Some apps use visual displays that show not
articulatory but acoustic data, such as waveforms, spectrograms, formant
data, and pitch contours. Mango
Languages uses this approach.
-
Automatic
speech recognition (ASR) has now reached the point where it can
be useful for pronunciation feedback. Using the voice recording dictation
feature built into both Mac and Windows computers, language learners can speak
into a microphone and watch the computer type what they say, which allows them
to see how accurate their speech was (as perceived by the dictation program).
-
Finally, corpora—bodies of
collected electronic text—constitute another sort of online CAPT resource. A
number of corpora exist that allow students to hear different speakers,
different dialects, and different accents. One of the best of these for
practical teaching purposes is Youglish.
Other
Evaluative Criteria
Sensory modality
and quality and quantity of feedback are not the only two
factors to consider when evaluating online CAPT resources. To help people
remember the many criteria they should consider—such as functionality, usability, instructional design, visuals, price,
platform, and so on—I created a checklist. This analytical tool was
published in the proceedings of the 2018 PSLLT Conference; see the Appendix for
a copy.
It Matters How You Use It: Making the Most of Online
Speaking/Listening Resources
Elizabeth
Wittner
Starting
every new class, I ask students, “How often do you actually spend interacting
in English outside of class?” The typical response is about 30 minutes a
day—not just from my online EFL students but also from international staff and
graduate students who work, study, and live at a U.S. university. This
phenomenon is not simply due to COVID-19 either; I have received similar
responses for many years. The pandemic only heightened students’ isolation and
struggles to find opportunities for English interaction.
Teaching in
vastly different English for speakers of other languages contexts over 30
years, I have observed a common theme. Class time simply isn’t enough. Students
need more experiences interacting with the target language. The past decade,
and particularly this past year, has brought some good news on that front.
Broader access to technology has extended learning beyond face-to-face time.
Nevertheless, just as students in “immersion” environments don’t simply pick up
English by osmosis, neither do they acquire it by having a long list of English
websites. As instructors, we need to not only be selective about those online
resources, but also mindful of how students use them.
My own
experiences using online resources with students taught me that (no matter how
good the sites were) my recommendations alone were simply not enough. Students
needed guidance, support, structure, and accountability as they worked
“independently” online. Over time, I have woven these principles into a
framework to help my students optimize their autonomous online learning. As the
figure shows, it has three major phases.

Figure. A framework for successful online
learning.
(Click here to enlarge.)
BEFORE: Be
Proactive—Use Class Time to Prepare Students
Share the Why: Busy adults need to know why they
are being asked to spend precious time on something. For instance, let them
know that spaced repetition accelerates acquisition (Nation, 2013) before
assigning vocabulary review with a Quizlet assignment, or let them in on how
mirroring online videos can promote comprehensibility (Meyers, 2018).
Teach
Strategies: Use class time to show students how to make the most of
their time outside of class (Webb, 2019). Don’t just tell them, but demonstrate useful strategies. For instance, show how you
find interesting, relevant, and appropriately leveled input by walking them
through the process of selecting an interesting YouTube video, adjusting the
speed, and turning on closed captioning.
Provide
Scaffolding: Promote independent learning by equipping students with
a map and directions. Preview, connect to prior knowledge, or have them look up
related vocabulary. Help them organize their time on task with a list of
“look-fors,” comprehension questions, or a graphic organizer.
DURING: Be Active—Have
Students Engage Actively With the Online Resource
Have
students do something while watching or listening to an
online resource. Being exposed to language does not guarantee acquisition.
Students need focused, purposeful engagement. Have them prepare to report back
in the next class session. Alternate top-down comprehension tasks, like getting
the gist of a TED Talk, with bottom-up strategies, such as shadowing the
speaker’s intonation.
AFTER:
Be Interactive—Have Students Engage Actively With a Real
Person
To complete
the cycle, have students report back to a real person—a tutor, instructor, or
classmate. Require students to take new language features from online work and
use them in actual conversations. Structure activities that force negotiation
(rather than simple presentation) with an interlocutor.
Of course,
you will need to devote instructional time to these follow-up activities, but
doing so demonstrates your commitment to learning outside of class and creates
accountability, as well.
Conclusion
While the
past year made us more aware of learners’ isolation, students have always needed oral/aural English experiences beyond our
limited instructional time. Using online resources thoughtfully and
deliberately can overcome this challenge. Be selective about online resources;
commit class time to preparing students for online, independent work; ensure
that students are actively engaging with resources; and dedicate time in class
for students to engage with others using the language they have learned.
References
Meyers, C.
(2018, March). Voices in learner language: Mirroring a TED
talk. [Paper presentation]. Annual Meeting of the American
Association for Applied Linguistics, Chicago, IL, United States.
Nation, I.
S. P. (2013). Learning vocabulary in another language (2nd
ed.). Cambridge University Press.
Webb, S.
(2019, June). Helping students become autonomous learners of vocabulary. TESOL Connections. http://newsmanager.commpartners.com/tesolc/print/2019-06-01/3.html
Lucy Pickering is professor in applied linguistics and director of the MA Program in Applied Linguistics at Texas A&M University-Commerce. Her research program is centered in spoken discourse analysis and includes her book in the Michigan Press Teacher Series, Discourse Intonation: A Discourse-Pragmatic Approach to Teaching the Pronunciation of English.
Lynn Henrichsen is an emeritus professor of TESOL in the Linguistics Department at Brigham Young University in Provo, Utah, USA. He teaches courses in TESOL instructional methods, research methods, materials development, and the teaching of English listening, speaking, and pronunciation.
Elizabeth Wittner is the academic director for the Center for American English Language and Culture at the University of Virginia, in Charlottesville, Virginia, USA. She teaches and develops English language classes, mentors student instructors, and develops university-wide assessments. She has created large-scale community engagement programs involving domestic and international students and staff.