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Like many CALL enthusiasts, I’ve used software and the web in
language teaching for years. I’ve also used course management systems
like Blackboard as supplements. But I’ve never actually taught online.
In January 2013, as I prepared to move to the Philippines, I decided I
wanted to learn how.
I had heard about TESOL’s certificate program, Principles
and Practices of Online Teaching, and
decided to give it a try. At first, I enrolled only in the foundation
course, the required first course for anyone wanting to pursue the
certificate. After a few days of interacting with the instructor and
classmates and reading and discussing content, I was hooked and opted to
go for the certificate. This meant taking an additional five courses
over a maximum period of 2 years: two specific language skill courses
(of six offered), two “general online teaching” courses (of four), and
the Certificate Completion Course at the end.
In my last 3 years of classroom ESL teaching, I had specialized
in teaching listening and pronunciation. Hence, the content courses I
selected were Teaching Listening Online and Teaching Speaking and
Real-Time Communication Online. The general courses I chose were
Designing Interactive Activities for the Web, and Creating and Using
Multimedia for Online Instruction. I also decided to take the E-Commerce
course so that I could learn the essentials of offering products and/or
services online for a fee. A description of the whole program with
links to all course descriptions, requirements, and application
procedures may be found here.
Program Overview
Courses in the program are organized into modules. Each module
contains clear instructions, information, activities with due dates, and
numerous links to informational and interactive websites. In general,
coursework consists of a lot of reading, listening to audio, and some
video viewing, followed by reflection, discussion, and response using a
similar variety of media—writing, audio recording, and video recording,
as well as occasional live text, audio, or video chat. Studying and
learning to use countless online tools and resources as well as how to
build attractive, functional web pages to deliver instruction are also
major components. Each course culminates in the creation of a project,
created individually or occasionally in collaboration with one or more
classmates. I found all of these activities to be highly enriching and
enjoyable.
Highlights of My Experience, Course by Course
The Certificate
Foundation Course was a good beginning, a survey of the lay
of the land of online teaching and learning and an opportunity to become
familiar with the Desire2Learn course management system as well as the
structure of courses in the program. For the final project, we were
encouraged to “work toward an item of immediate use to you and your
students” (Emily Reynolds, Presenter). I created tutorial web pages to
help my students learn to use ANVILL, a site I
used as a supplement in my listening and pronunciation
courses.
In Designing
Interactive Activities for the Web, my second course, we had a
lot of fun exploring a great variety of interactive tools. My final
project for this course was the creation of a small interactive
Wikispaces website. In keeping with my strong interest in teaching
listening and pronunciation, it is titled Robert’s Interactive
Listening and Pronunciation Center. You can take a look and
try my activities by clicking on the site title.

My Interactive Activities Project
In my third course, Teaching
Listening Online, we created our own digital audio recordings
and podcasts and explored many listening skill development websites. In
Module 2, three of us collaborated to produce a report in which we
described, evaluated, and ranked 10 listening websites. This and two
other reports described below are available for download here.
Our three favorite sites were English
Listening, Randall’s ESL Cyber Listening
Lab, and elllo. My final project for
this course consisted of two web pages, one with print resources and
links for teaching listening and the other a lesson plan for teaching
syllable stress.
In Teaching
Speaking and Real-Time Communication Online, my fourth
course, we tried a variety of online applications for real-time text,
audio, and video communication, including Skype, Yahoo Messenger, and
Google Hangouts. For voice recording-based activities, we tried
VoiceThread, Vocaroo, and Voxopop. And for web conferencing, we tried
tools including AnyMeeting, AdobeConnect, FuzeMeeting, and GoToMeeting.
My two classmates from the listening course and I collaborated again to
produce two comparative guides—one on voice recording tools and one on
web conferencing tools—both available here.
Another classmate produced a great list of suggested language
development uses of real-time communication tools, which she has
generously agreed to share as well.
I next took E-Commerce
for Teachers and Administrators, an extra course for me,
beyond the number needed to earn the certificate. In this course, five
of us studied the components required and suggested steps for setting up
an e-commerce business, possible information flows, laws and
regulations, how to make sites attractive and easy to use, and how to
optimize a site so it will be found by search engines. We also studied
the selection and purchase of domain names and surveyed companies that
provide webhosting, payment gateways, and shopping cart services.
Several of us actually purchased domain names for possible future
businesses. The final task of this course was to make a list of “next
steps I will take to prepare my website and e-commerce business,” very
useful down the road, as it will be some time before I have a chance to
pursue this avenue.

Used with permission.
My final elective course toward the certificate was Creating
and Using Multimedia for Online Instruction. One highlight
was learning how to use a new free online digital audio recording tool, AudioBoom (called
AudioBoo during the course). You can listen to my recording
here, create an account, and add a
comment if you like. I also improved my audio editing ability in Audacity and my
photo editing in GraphicConverter,
putting my head on an image of Superman for fun. For my final project I
used a free demo download of Camtasia to make my first screencast using
this much more flexible and powerful tool than the free ones I had
previously tried. It demonstrates how to set up, launch, and end a
private Google Hangout On Air. Though it’s far from perfect, you are
welcome to take a look with this YouTube link.
The final course in the program is the Certificate
Completion Course: a review of online learning and teaching,
strategies for promoting student participation and collaboration,
curriculum conversion, assessment, and other topics. Two of special
interest to me were instructional design (ID) and blended learning. In
ID, we discussed the need to maintain sound pedagogy as the highest
priority. As George Siemens says, “ID is the process whereby learning,
not technology, is kept at the center of elearning development”
(Siemens, 2002). After reading Dziuban, Hartman, and Moskal (2004) on
blended learning, I wrote in a response assignment:
Online and blended instruction have the potential to transform instruction and learning, to make
instruction more student-centered, make students more actively engaged
and responsible for their own learning, make them more
interactive—through increased requirements for communication with the
instructor, with other students, with the content, and with outside
resources. Careful planning and instructional design can increase
student motivation and reward by engaging them in interesting content,
reflection, discussion and creative projects.
This describes well my experience of TESOL’s Principles and
Practices of Online Teaching Certificate Program. The single factor that
stands out in my experience of this program is increased enjoyment and
learning that came through frequent discussion and collaboration with
peers.
Evaluative Conclusion
Courses were replete with engaging topics of high interest
taught by knowledgeable, experienced, enthusiastic, and highly
supportive faculty. Study was composed of a blend of theory and
application with emphasis on the latter. Not only did we study and
discuss “best practices” in web page design and course structure, in
most courses, we experienced them. In addition to
valuable information, familiarity with a wide variety of digital tools
and online resources, increased skill in design of online teaching and
learning activities, a bonus outcome I never would have imagined is
having a lasting network of colleagues I can bounce ideas off and
consult for suggestions as I make my way in this still mostly unfamiliar
territory of online and blended learning.
I asked my classmates in the Certificate Completion Course for
their “quick take on elements of the program most valuable to [them].”
You can read their responses here.
For more information about the certificate program, contact the
TESOL Education Programs Department, edprograms@tesol.org.
References
Dziuban, C., Hartman, J., & Moskal, P. (2004). Blended
learning. Educause Center for Applied Research, Research
Bulletin, 2004(7). Retrieved from http://www.educause.edu/library/resources/blended-learning
Siemens, G. (2002, September 30). Instructional design in
elearning. elearnspace: everything elearning. Retrieved from http://www.elearnspace.org/Articles/InstructionalDesign.htm
[Note: Not currently accessible. A video interview with George
Siemens may be found at http://www.olnet.org/content/george-siemens.]
Robert Wachman has been a CALL enthusiast for more
than 25 years. He was a member of the development team for the popular
software Live Action English Interactive, served on
the CALL-IS steering committee in the early 1990s, and helped launch
CATESOL’s Technology Enhanced Language Learning Interest Group. Robert
received his MAT in ESOL from the School for International Training in
Vermont and taught ESL for 30 years in community colleges and adult
schools in California, retiring as a professor of ESL at Yuba College in
2010. In the 1980s, he worked for 3 years as a supervisor and trainer
of ESL teachers in the Philippines and currently teaches a graduate
course in ESL teacher education there. |