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Closing General Session: Moving from Vision to Reality

Patrick Scully, left, chair, Business Member Board of Governors, and member, Executive Committee, introduced Closing General Session speaker Michael Rogers, technology pioneer, author and journalist, who shared insights on how rail industry leaders can transform current opportunities into future improvements for better customer satisfaction, productivity and operations. Key elements of his message focused on technological innovation, demographic changes, sustainability, an organization’s “R&D” and its overall culture. Rogers, former vice president of the Washington Post Company, is an award-winning journalist, bestselling author and Fortune 500 consultant. Session sponsored by the Business Member Activity Fund and APTA.
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