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Palm Tran Program Puts Employees at the Forefront
Palm Tran in West Palm Beach, FL, understands that its employees may need assistance in climbing the career ladder—and that’s where the Upward Mobility Program comes in.
For example, Palm Tran bus operator Christopher Love had twice been rejected for a mechanic technical trainee position and knew he needed guidance to achieve his career goals. The program, overseen by Organizational Development Manager Liliane Finke, provided him with the tools he needed to succeed.
Finke explained that preparing for an interview is not just about attire or following up, it’s about individuals aligning their skills and qualifications to the job requirements.
The program helped Love identify certain focus areas. “There were certifications I needed to get that I did not know I needed,” he said. “I learned about what it took to be a more qualified candidate.”
Through a series of 30-minute sessions, he learned the best way to showcase his previous experience as a mechanic at a trucking company, and he was successful the third time he applied for the mechanic trainee position. Since then, he has already been promoted to maintenance technician, a feat he also attributes to the Upward Mobility Program.
In the two years since the program started, six Palm Tran employees have succeeded in receiving promotions.
“The program is a way of letting Palm Tran employees know we value them, care about them and want them to grow in our company,” said Executive Director Clinton B. Forbes.
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