April 6, 2018
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Capital Metro Tests App Providing Information to Visually Impaired Riders

Blind and visually impaired users of the Capital Metropolitan Transportation Authority (Capital Metro) in Austin, TX, can receive real-time bus schedule and service alert information through a pilot program operated by RATP Dev in partnership with Connecthings, an urban tech company.

The 60-day pilot program in operation at 16 Capital Metro bus stops across downtown Austin uses an accessible GPS app to connect blind and visually impaired public transit riders with the necessary information when in proximity to the stop. The app also helps users continue the journey after they leave the bus. At its introduction, the program was open to only a select number of “beta riders” who used the app on a daily basis while providing feedback and input for optimizing and improving the service.

Other riders can also access the real-time bus information via push notifications.

Connecthings is a member of AustinCityUp, a smart city consortium of companies, organizations and individuals collaborating on activities that advance the city through digital technologies, data collection, analytics and modeling.
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