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Research You Can Use: TCRP Issues New Reports
The Transit Cooperative Research Program (TCRP) announces the release of these reports, all designed to help public transportation agency and business leaders strengthen operations and implement best practices.
Synthesis 125: Multiagency Electronic Payment Fare Systems. This report describes the current practice, challenges and benefits of using electronic fare payment systems such as smartcards. It reviews current systems and identifies their major challenges and benefits; describes the use of electronic fare systems in multimodal, multiagency environments; and reviews next-generation approaches through existing case examples.
Legal Research Digest 48: Legal Issues Concerning Transit Agency Use of Electronic Customer Data. This digest explores the advantages, disadvantages, risks and benefits for public transit agencies moving to electronic, cloud-based and other computerized systems for fare purchases and for communicating with customers.
Synthesis 127: Addressing Difficult Customer Situations. This report explores issues surrounding difficult customers or passengers and the circumstances that can arise when they use transit system facilities or vehicles. It identifies current practices used by public transit agencies to prevent, prepare for and deal with these incidents.
Report 189: Manual to Improve Rail Transit Safety at Platform/Vehicle and Platform/Guideway Interfaces. This report offers strategies to prevent incidents and improve safety at platform/guideway and platform/vehicle interfaces. The research focused on rail transit systems with vehicles whose floors are level or near level with platforms, resulting in level boardings.
Synthesis 126: Successful Practices and Training Initiatives to Reduce Bus Accidents and Incidents at Transit Agencies. This report documents current practices and training initiatives, including bus operator training and retraining programs that have been effective in reducing accidents and incidents at transit agencies. It also focuses on other safety-improvement approaches, such as technology applications, infrastructure modifications, and programs and initiatives including driver incentive programs and close call/near miss reporting.
Find these and other reports here.
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